When will the money be returned after returning goods on Pinduoduo? What is the refund process?

Many netizens like to shop on the Pinduoduo platform. If you are not satisfied with the product, you can apply for a return as long as you meet the return conditions. So when will the money be returned after returning the product on Pinduoduo? The following is an introduction.

When will the money be returned after returning goods on Pinduoduo? What is the refund process?

It takes three to five working days for Pinduoduo refunds to be returned to the account . Whether it is a return and refund or a refund without a return, the refund amount will theoretically be returned to the account within three to five working days. However, the actual return and refund time will be slightly longer.

There are two situations for Pinduoduo refunds:

In the case of return and refund, after submitting the return logistics information, please wait for the merchant to confirm receipt. After the merchant confirms receipt of the goods, the system will automatically initiate a refund; if the merchant refuses the refund application, please modify the application or contact the online customer service to discuss the refund application. The refund amount will be returned to your account within three to five business days.

In the case of a refund without a return, after submitting the refund application, you need to wait for the merchant to process it. After the merchant agrees to the refund, the system will automatically initiate a refund. If the merchant refuses your refund request, please modify your application or contact online customer service to discuss your refund application. If the merchant agrees to refund, the refund amount will be returned to your account within 3 to 5 working days.

Pinduoduo refund process:

1. Refund only

1. Select the product for which you need to apply for after-sales service in the order list and click "Apply for after-sales service".

2. If you only need a refund and do not need to return the goods, please select "Refund only". Fill in the refund amount and reason for refund, and try to provide relevant voucher pictures, then click Submit Application. The maximum refundable amount is the actual amount you paid.

3. After submitting the refund application, you need to wait for the merchant to process it. After the merchant agrees to the refund, the system will automatically initiate the refund. If the merchant refuses your refund request, please modify your application or contact online customer service to discuss your refund application.

4. If the merchant agrees to refund, the refund amount will be returned to your account within 3 to 5 working days.

2. Return and Refund

1. Select the product for which you need to apply for after-sales service in the order list and click Apply for After-sales Service.

2. If you need to return the product, please select "Return and Refund". Fill in the refund amount and reason for refund, and try to provide relevant voucher pictures, then click Submit Application. The maximum refundable amount is the amount you actually paid; if the package includes postage, the maximum refundable amount for the last item in the package includes the postage.

3. After submitting the refund application, you need to wait for the merchant to process it. After the merchant agrees to a refund, you will need to send the returned goods back to the return address provided by the merchant and fill in the logistics company and logistics order number; if the merchant refuses the refund application, please modify the application or contact the online customer service to communicate the refund application.

4. After submitting the return logistics information, please wait for the merchant to confirm receipt. After the merchant confirms receipt of the goods, the system will automatically initiate a refund; if the merchant refuses the refund application, please modify the application or contact the online customer service to discuss the refund application. The refund amount will be returned to your account within three to five business days.

After reading the above content, you should know that if you return goods on Pinduoduo, your money can be refunded. As for how long it takes, it depends on the specific situation. In fact, the prices of goods on the Pinduoduo platform are still very low.