After the red and green screen comes the pink screen. What happened to iOS?

"It escaped the legendary green screen, avoided the even more outrageous red and green screens, and ultimately fell in front of the pink screen." This was a comment that was liked by many people in a recent mobile phone-related hot search. The "pink screen" mentioned in this hot search is also the focus of this article. So what kind of mobile phone BUG can attract such widespread attention? Needless to say, many readers should be able to guess it - iPhone.

In fact, as the comments said, this is not the first time that iPhone has screen problems. The pink screen that has attracted the attention of many users this time is that the screen directly presents a strange pink-purple color (some netizens call it macho pink), and it will directly cover the content of the phone itself. At the same time, it will also cause the phone to automatically restart, freeze, crash, and many other problems, which has seriously affected the normal use of the phone and can be regarded as the most serious level in the classification of related problems.

With the emergence of the pink screen problem, Black Cat Complaint, a consumer rights protection platform known for its class action lawsuits, has received complaints from many users, many of whom have not had their iPhones dropped, hit, or soaked in water. From the current information, the pink screen bug is not caused by hardware but a system-level bug. From the subsequent response from Apple customer service, it is basically confirmed that this is a system problem, but the specific cause has not yet been concluded.

The iPhone BUG You Can't Avoid

As long as you have been using an iPhone for a few years, or even if you are an old iPhone user, you must have encountered iPhone BUGs more than once. Since a few years ago, iPhone has had big and small BUGs complained by users almost every year, and each time the impact is quite large.

After all, among all the mobile phone companies in the world, only Apple has the ability to sell tens of millions of units of a single model of mobile phone. The shipments of single models of mobile phones of other brands are mostly in the millions, and some expensive flagship models may even have shipments of only hundreds of thousands.

As far as Xiao Lei can remember, the first iPhone problem that attracted global attention was the "shutdown gate" of the iPhone 6s. Some battery components used in the iPhone 6s had quality problems, causing some users' iPhones to automatically shut down when the battery level was below 50%, and the problem could not be solved by restarting or flashing the phone.

Apple later released the results, showing that the battery components were exposed to the air for a long time, causing the battery power to be consumed at a much higher rate than normal, which led to the automatic shutdown. The solution to this problem was to replace the batteries for these users' iPhones for free.

Then there is the "throttling gate" that many people have heard of. This incident is different from the "shutdown gate". The culprit is Apple itself. According to the test of netizens at that time, the iPhone 6s (you again) became laggy after updating the latest iOS 11 system, and was even worse than the previous generation of iPhone. Moreover, the performance release of the system will change according to the health of the battery. The lower the health, the worse the performance. After the test of many professional evaluation agencies, the conclusion was drawn: Apple officially "throttled" some iPhones.

After this news came out, it immediately caused an uproar among users. At that time, many people were complaining: Does Apple think that the performance of the iPhone is too good and that users do not change their phones? So it simply takes the initiative to make the old models of iPhone become slower, forcing users to switch to the new generation of products.

Although Xiaolei thinks this speculation is a bit like a "conspiracy theory", from the perspective of the company, they do have the motivation to do so. However, Apple's explanation is that the natural aging of the battery leads to a decrease in power, and out of consideration for protecting other hardware, it decided to reduce the performance of the system to ensure the stability of the battery.

Users certainly could not accept this explanation, so after being sued in court by users in many countries in the form of a class action lawsuit, and related news continued to ferment, causing Apple's reputation to plummet, Apple finally came up with a solution: replace the batteries of related devices for users at a preferential price to restore the health level to 100.

After stumbling twice in battery problems, Apple seems to have made further improvements to the battery module. At least, subsequent models have not had similar large-scale problems for the time being. However, after fully switching to OLED screens, the iPhone has begun to have some strange problems with the screen, such as the "green screen door" of the iPhone 11 and 12 series in 2019 and the "red and green screen door" of the iPhone 13.

The green screen problem of iPhone 11 was subsequently fixed through software updates, as was the "red and green screen door" of iPhone 13. However, unlike the green screen that only appears at low brightness, the red and green screen problem will also appear at normal brightness, and is also accompanied by problems such as freezes and application crashes.

However, these problems are not as serious as this time's pink screen. Judging from the form of manifestation, it should be the most serious one in recent years. After all, whether it is a green screen or a red and green screen, it only affects the usage to a certain extent, while the pink screen directly makes the iPhone unusable.

Judging from the pictures provided by netizens, the severity of the pink screen problem varies. The most serious case is that the entire screen is covered with pink and purple, and the next level is that part of the screen is covered with pink and purple, which looks a bit like a monitor screen. However, whether it is partial coverage or full coverage, it is basically accompanied by problems such as freezing and automatic restart. Some users cannot eliminate this problem even after restarting.

After the pink screen issue occupied the hot search list on Weibo, many netizens also complained: I escaped the green screen and skipped the red and green screens, but I didn’t expect that there was a pink screen waiting for you. If you are an iPhone 13 user and are lucky enough to avoid all the bugs, then this year should be your lucky year.

How to solve the pink screen problem?

As more users reported encountering the same problem, it was basically confirmed that the iPhone had once again encountered a serious display bug. However, Apple's response was as slow as ever, and it took several days for customer service to respond: We have not noticed any related problems with the device's hardware, because in this case the "pink screen" was caused when the system was locked.

In short, this is another system bug similar to the red and green screen and green screen, and it will most likely need to be fixed through system updates. Before the system patch is released, the solution given by Apple customer service is: restart, upgrade to the latest system, and go to the nearest Apple authorized service provider or direct store to seek professional help.

According to the feedback on Weibo, the after-sales service is basically to upgrade the system and flash the firmware, but after testing, the hardware problem has been ruled out. Basically, the pink screen problem can be solved after the above operations. As for whether it will appear later, it depends on luck. After all, software problems can only be completely solved after the relevant patches are online.

In this regard, the advice given by Apple customer service is also simple and crude: turn on system updates to ensure that the system is in the latest version, and at the same time ensure that the APP is also in the latest status. The latter requires users to actively click into the App Store every once in a while to confirm the update status of the APP.

Besides, the customer service did not have any better suggestions. After all, the customer service's authority and professional level are limited, and it is impossible to provide users with more detailed analysis and suggestions from the system and hardware aspects. Xiao Lei thinks that Apple should speak out as soon as possible and give users an explanation that can put their minds at ease, so that users will not continue to worry.

In addition, some iPhone 12 users also encountered the same problem. Some users said that the problems basically occurred when opening the album and taking pictures. Considering that the iPhone 12 and iPhone 13 have indeed added a lot of new features in the imaging system compared to the previous generation iPhone, this may explain why there are no reports of similar problems with the iPhone 11 and earlier models.

However, the specific reasons will have to wait for Apple's report to be clear. As for whether Apple will explain the reasons, Xiao Lei is not sure. After all, although the previous green screen and red-green screen problems have been solved, Apple has not given a detailed explanation of the reasons. In addition, the closed nature of the iOS system itself makes it difficult for third parties to find the cause of the problem.

In recent years, the iPhone and iOS system seem to be moving further and further away from "stability". The endless bugs and increasing complaints about hardware problems have made the iPhone's halo fade. Although the Android system also has many problems, it is obviously a significant improvement compared to a few years ago, while iOS is on the decline in the eyes of some iPhone fans.

In fact, Xiao Lei believes that the main reason why the iOS system is no longer stable is that the frequency and number of system function updates are greater than before. In order to catch up with the various new functions of the Android system, iOS has also been working hard to improve the adaptation speed of new functions in recent years, and many bugs have also appeared in new functions.

Moreover, the device adaptation range of iOS often includes iPhones from four or five years ago. It is undoubtedly a difficult task to perform adaptation and debugging on so many devices. Some strange bugs are often hidden in the adaptation and debugging parameters, and then triggered at certain opportunities.

To put it bluntly, the number of system bugs is proportional to the speed and complexity of system function updates. As the device hardware supported by iOS becomes more diverse and the built-in functions increase, the possibility of bugs will also increase. Even if some users choose to turn off automatic updates in pursuit of stability, they may lose some of the bug patches of the new system, causing new problems on their phones.

Therefore, if your iPhone has a problem, Xiaolei's suggestion is to contact the nearest Apple Authorized Service Provider as soon as possible and ask them for help to minimize your losses. In addition, Xiaolei also hopes that Apple can pay more attention to the problems of the iOS system and try to fix the bugs in the beta version, so as not to let users of the stable version have to be testers again, especially serious bugs such as the pink screen, which should have been discovered and handled earlier.