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Course Description: Li Liheng
10-year veteran in Alibaba sales, the first principal of Alibaba Iron Army, the chief coach of Alibaba Central Supply Iron Army,
Helped more than 10,000 sales novices grow into top sales Course Description
The most valuable internal training secrets of Alibaba are revealed for the first time
99% of salespeople don’t know how to do this.
50 practical skills + sales thinking. Sales skills that everyone can learn. Sales thinking that everyone can have. Teach you to sell anything to anyone. Course Catalog:
Lesson 1: Introduction to Sales - 1 trick to tell you if you are suitable for sales Lesson 2: Product selling points - It is very important to choose the right platform and product Lesson 3: Common mistakes - 5 most common mistakes made by new salespeople Lesson 4: Sales opening - Design a unique opening to make customers remember you Lesson 5: Emotional skills - Correctly use smiles and tears to revive the situation Lesson 6: Ali Visitors - How does the "stranger visit" invented by Ali's iron army work?
Lesson 7: Doorman's Way 1: How to bypass the doorman and knock on the door of Jack Ma's office?
Lesson 8: Finding the key person: Three tricks to quickly find the key person: Why did Sun Wukong only ask Guanyin for help?
Lesson 9: How to sign a deal quickly? How can a new salesperson sign a deal quickly? Four words: three steps and one kill Lesson 10: Sales appointment - make good use of these three key points to improve the success rate of customer appointment Lesson 11: Sales preparation - how to make sales materials that can get customers in one go?
Lesson 12: Sales Manual - Make the Sales Manual Your Ultimate Weapon Lesson 13: WeChat Communication - What are the techniques for chatting with customers via phone or WeChat Lesson 14: Customer Classification - How to deal with different types of customers in sales?
Lesson 15: How to deal with "peacock" customers who like to chat but don't like to sign orders?
Lesson 16: Building Trust - How to gain the trust of the Coordinator Koala Client?
Lesson 17: Persuasion by Accounting - How to persuade smart and calm owl-type customers by accounting?
Lesson 18: Selling Thinking - Selling products is like freestyle, winning or losing in 1 minute Lesson 19: Stimulating interest - First-class sales selling stories: How to use storytelling to arouse customer needs?
Lesson 20: 30/70 rule - good sales let customers talk 70% of the time Lesson 21: cater to their needs - say what customers want to hear: digging out needs is like talking about a partner, you have to have something to talk about Lesson 22: observe words and expressions - learn to use "look, listen, ask and feel" to dig out business opportunities Lesson 23: Customer lies - the customer's words "I will buy it if it is cheaper" are actually a false demand Lesson 24: value rule - negotiate higher salary, sign bigger orders Lesson 25: order-signing orientation - sorry, no matter how good the talk is, it is useless if you don't sign the order!
Lesson 26: Quick Closing (Part 1) - TA didn’t say he didn’t like it, he was just giving you a chance. Lesson 27 - Quick Closing (Part 2) - How to test the customer’s willingness by capturing details?
Lesson 28 - Try again - If you are rejected the first time, you can try the second time. Lesson 29 - Second follow-up - Treat customers as lovers: the first time is new, the second time is familiar. Lesson 30: Customer loss of contact - After visiting the customer fifty times, the customer still has not expressed his attitude?
Lesson 31: Breaking the deadlock - How to use the counter-attack technique to break through the deadlock when being passed around/clients playing Tai Chi?
Lesson 32: Collect money quickly - If you want to collect money quickly, you must first cure your "fear of collecting money"
Lesson 33: Extending service - delaying the customer's shelf life and gaining "long-lasting" customers Lesson 34: Customer relations - turning one customer into a string of customers Lesson 35: After-sales management (Part 1) - Sales public relations crisis Lesson 36: After-sales management (Part 2) - Sales public relations crisis
Lesson 37: Alibaba Sales - Set goals, monitor the process and get results Lesson 38: Achieve goals - How to ensure that sales targets are achieved?
Lesson 39: Improve Efficiency - How to improve sales efficiency and increase your profits Lesson 40: The three forces of sales - judgment, inference and decisiveness Lesson 41: Stay positive - Why can some people always maintain a positive attitude?
Lesson 42: Positive Motivation—What kind of mental motivation is most effective?
Lesson 43: Sales bottleneck - after the fifth year of sales, you should be in menopause soon. Lesson 44: Overcoming bottlenecks - quickly and accurately eliminate menopause, and transformation success is not far away.
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