Jie Jingjing of Xiaoju Energy: Accelerate intelligent innovation in the charging industry and build a high-quality service system

On September 14, the "Third Electric Vehicle Charging and Swapping Facility Technology Innovation Conference" hosted by the China Electricity Council (hereinafter referred to as "CEC") and exclusively organized by Xiaoju Energy was held in Beijing. Many guests from CEC, State Grid and other organizations attended the meeting.

Xie Jingjing, general manager of Xiaoju Energy, said in her speech that the digital transformation of the charging industry has ushered in new development opportunities. In the future, Xiaoju Energy will share the results of intelligent operations accumulated over the years with the entire industry, and work with peers to accelerate intelligent innovation in the charging industry and jointly build a high-quality charging service system with industry colleagues.

Xie Jingjing, general manager of Xiaoju Energy, delivered a speech at the conference

Xie Jingjing said that Xiaoju Energy has applied its digital capabilities to the charging industry and has made many explorations in the intelligent charging operations. In the future, it will continue to support the innovative development of the charging industry in terms of charging safety, experience management, intelligent operation and maintenance, and demand-side power optimization.

Xiaoju Charging, a brand under Xiaoju Energy, is a leader in the digital transformation of charging facilities. In the five years since its establishment, it has insisted on exploring the in-depth application of new digital technologies in charging scenarios, and has successively launched digital solutions for charging stations, smart pile solutions, and charging safety solutions. It has overcome industry pain points such as high charging abnormality rates, major safety hazards, and difficulty in reducing operation and maintenance costs, and comprehensively improved the charging service experience and service guarantee capabilities.

At the same time, it pioneered the "franchise" model, built a standardized system for charging service experience, and based on this, launched the "Xiaoju Preferred Station" with a more reliable charging experience. As of now, it has cooperated with 2,700 charging merchants in more than 150 core cities across the country.

At the main forum, Xiaoju Energy CTO Liao Lanxin delivered a keynote speech, sharing his practical experience in upgrading charging piles to smart ones, and for the first time publicly disclosed five key smart technologies: charging safety, reliable experience, smart operation and maintenance, power dispatching, and smart engine. In his opinion, "the smart operating system for charging piles, which combines the three characteristics of energy interconnection, data intelligence, and ecological co-creation, will redefine smart charging piles."

In addition, the "White Paper on Intelligent Operation and Maintenance Technology of Electric Vehicle Charging Facilities" was officially released, led by the Electric Transportation and Energy Storage Branch of the China Electricity Council and co-edited by Xiaoju Charging. It aims to reduce the operation and maintenance costs of the entire process and improve the operation and maintenance management efficiency through intelligent technology, and help build a high-quality charging infrastructure system.

Participating in the preparation of the white paper reflects the industry's recognition of Xiaoju Charging's intelligent operation and maintenance technology. At present, Xiaoju Charging has built a full-process operation and maintenance work order system, and has created mobile apps for merchants, charging companies, and third-party operations and maintenance, which has greatly improved the operation and maintenance efficiency, and the 24-hour work order acceptance rate has increased by 130%; and 17 self-healing strategies have been built, and the self-healing rate has reached 12% by quickly matching self-healing strategies through the intelligent processing engine.

As a winner of Toutiao's Qingyun Plan and Baijiahao's Bai+ Plan, the 2019 Baidu Digital Author of the Year, the Baijiahao's Most Popular Author in the Technology Field, the 2019 Sogou Technology and Culture Author, and the 2021 Baijiahao Quarterly Influential Creator, he has won many awards, including the 2013 Sohu Best Industry Media Person, the 2015 China New Media Entrepreneurship Competition Beijing Third Place, the 2015 Guangmang Experience Award, the 2015 China New Media Entrepreneurship Competition Finals Third Place, and the 2018 Baidu Dynamic Annual Powerful Celebrity.