Can the deposit for Douyin store account being blocked be refunded? How to withdraw the deposit when Douyin account is blocked?

Can the deposit for Douyin store account being blocked be refunded? How to withdraw the deposit when Douyin account is blocked? When opening a Douyin store on Douyin , the platform will charge a certain fee, which is what we call a deposit! Depending on the category of goods you sell, the deposit charges are different!

The latest Douyin store deposit fee standards are as follows:

The latest deposit charging standards for Douyin stores, the new deposit regulations have been implemented since June 26! The maximum deposit for ordinary orders is 20,000 yuan and the minimum is 500 yuan! The highest traffic order is 200,000 and the lowest is 5,000!

In addition, the following three points need to be noted regarding the margin:

1) The deposit method and amount shall be subject to the instructions on the merchant backend page;

2) When the same merchant is involved in multiple categories/multiple channels, the deposit payment will be based on the principle of the highest amount;

3) During the operation process, if a new category/channel is added and the corresponding deposit is higher than the original deposit, the merchant needs to pay the difference.

Note: The following actions will result in the deduction of security deposit

1. Selling counterfeit and shoddy goods

Douyin stores strictly prohibit "selling counterfeit goods", and the measures to deal with "selling counterfeit goods" are very severe! Once it is discovered that a merchant is selling fakes, passing inferior goods off as good ones, buying A and selling B, or that the product quality is not up to standard or that there is false or exaggerated advertising, the platform may clear out the store and deduct all deposits. In addition, Douyin will conduct random inspections on many products at regular intervals. If any problems are found in the products, the platform may ban the products or deduct the store’s deposit.

2. Overdue delivery and false delivery: If the merchant promises to deliver the goods within a few days, they must do so and cannot exceed the time limit. The platform will examine the merchant's delivery capabilities in real time!

And merchants should upload real and valid logistics order numbers during the delivery period! Also, please do not ship overtime or make false shipments!

3. If after-sales service is not in place, merchants need to solve consumers’ after-sales problems in a timely manner! If the platform does not answer consumer calls, has invalid after-sales contact information, rejects consumer after-sales requests without reason, or fails to respond to customer service/Flying Pigeon requests within the time limit, the platform will deduct a certain deposit.

How to refund the deposit of Douyin store?

If you have opened a Douyin store, what should you do if you want to close it? How to refund the deposit? Can I refund?

The answer is of course it can be refunded, but you must leave the store first before the deposit can be refunded!

The specific steps for refunding the deposit are as follows!

The withdrawal process is: identity verification → application for withdrawal → account review → signing of agreement → refund of deposit

1) Verify your identity

If there is a need to "exit the store", the merchant can click to enter [Store]-[Exit Store] to check the store-related information, including qualification type, store name, store ID, company name, operator/legal representative name and other information. If the information is missing or wrong, the merchant can update or supplement it in the basic store information.

2) Apply for withdrawal

The store must meet the following conditions at the same time before it can apply for delisting:
① All products in the store have been removed from the shelves to ensure that no new transactions will occur;
② The product has been displayed in a prominent position on the store homepage for 30 days;
③ All product orders are in the transaction completion or transaction closed state, and the last order has been completed for 90 days;
④No commission arrears;
⑤The periodic payment has been settled;
⑥No deposit owed.

3) Account review <br /> After the merchant submits the application for closing the store, he/she needs to fill in the bank account information for the deposit refund. The platform will complete the review within 3 working days after the merchant submits;

Individual business owners: Merchants can fill in the operator's personal bank account or the public bank account corresponding to the store entity;

Enterprise merchants: Merchants need to fill in the public bank account corresponding to the store entity;

4) Sign the Termination Agreement <br /> After the review is passed, the merchant needs to click "Agree to the Agreement" to sign the Termination Agreement. Once the agreement is signed, the store will be closed.

5) Return of security deposit

The deposit will be returned to the bank card account filled in by the merchant within 7 working days of the store closing.

If you need to open the store again, you need to log in to the merchant backend with the original account 6 months after the store is closed and click [Open Store].

Now that you know how much the Douyin store deposit is and whether it can be refunded, if you still want to know the following questions:

1. My Douyin store is half opened and I have paid the deposit but want to get a refund. What should I do?

2. Can I open a Douyin store with 0 fans?

3. The operation of Douyin store is not very good. Should we continue?

4. How can you make money by operating a Douyin store?

If you have any questions about Douyin Shop, you can add my WeChat: js27976211 (Note: Shop), describe your problem, and I will give you the most appropriate solution one-on-one!

In addition, we will share with you a paid Douyin store operation guide and Douyin store opening process, which can solve more than 80% of your problems about Douyin store!