Galaxy S4 exploded while charging at night: Woman almost disfigured
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If you think that cell phone explosions only happen occasionally on Weibo or WeChat Moments, and are far from you, then you should be careful. At about 1 a.m. on July 12, Ms. Li from Jinan encountered a Samsung cell phone explosion. "I was almost disfigured. If I was disfigured, I would not live." According to her, at about 1 a.m. on the 12th, an explosion woke Ms. Li, who was still asleep, and her 6-year-old daughter quickly hugged her mother. Ms. Li immediately felt a large area of pain in her left arm. "I thought it was the light bulb that exploded. I didn't care about anything else. I quickly went to the bedside to touch my cell phone to call my husband. As a result, I found that it was the cell phone that exploded." Ms. Li turned on the light and found that the room was already filled with smoke, and her left arm was also burned in many places. "Fortunately, it didn't touch my daughter. You said that if you got closer, you would be disfigured." Ms. Li told reporters that the cell phone that exploded was a Samsung S4, which she had bought only 10 months ago. At about 9 o'clock in the evening, she put it on the bedside to charge, and it exploded in the middle of the night. On the day of the incident, Ms. Li called Samsung customer service. The Jinan customer service staff asked her to leave her phone number and said they would contact Ms. Li again. It was not until July 16 that a reply was given. The staff said that they would compensate Ms. Li with a new phone and 500 yuan for medical expenses. Ms. Li was dissatisfied with Samsung's work attitude. "It's not because of the money. The main reason is that this matter is actually very serious, but the attitude of downplaying it makes me feel that they don't take it seriously enough. What if this happens to someone else in the future?" 6-year-old Xiaoxuan (pseudonym) was even more frightened. In the past few days, he kept asking Ms. Li: "Mom, the phone won't explode again after falling asleep, right?" "Fortunately, it's just a minor injury. I just want to tell everyone that you really have to be careful when using mobile phones in the future. Samsung, such a big brand, is like this. I'm really scared. Now I put my mobile phone in the living room to charge it. Turn it off and then charge it." The manufacturer responded: "The consumer used a non-original charger to charge" Our reporter contacted Samsung's Jinan customer service to verify the matter. A staff member named Duan responded: After-sales personnel have been arranged to connect with Ms. Li, and corresponding compensation measures have been given. The compensation plan has been reported to the headquarters and is waiting for feedback from the headquarters. He said: As long as the materials are complete, the general feedback cycle is 1 day. As for the specific cause of the explosion? After-sales staff told reporters that it was because consumers used non-original chargers to charge. In order to understand the real reason for the explosion of the mobile phone, the reporter also contacted the staff of the customer service hotline of Samsung headquarters. Samsung headquarters customer service and service company contacted reporters three times to understand the situation of the complainant, but because they did not know the specific situation, they did not give an explanation for the explosion. According to Samsung regulations, the feedback cycle is 1 day. Why did Ms. Li still not give compensation after 5 days of complaint? Samsung Jinan customer service did not give a positive answer. Samsung Jinan customer service initially believed that the consumer used a non-original charger to charge and caused the explosion, but Ms. Li insisted that she had always used Samsung's matching charger to charge. Why did Samsung mobile phones explode when charging? How to deal with this incident? There is no conclusion yet. It happens from time to time: Beware of the "bombs" around you. The reporter learned that in recent years, many brands of mobile phones have exploded. These accidents have occurred regardless of whether the mobile phone charger or battery is original or counterfeit, and whether it is charging or standby. On July 11, 2013, Wang Kai, a 26-year-old from Chongqing, had his Apple mobile phone exploded in the middle of the night without charging, and the pillow and mattress were ignited. On the evening of July 11, 2013, a 23-year-old young and beautiful China Southern Airlines stewardess Ma Ailun was on the phone while charging her iPhone 5 when she was suddenly knocked down by a strong electric current and died. In the early morning of September 26, 2013, Weibo user @花夏凉凉 posted online that her Samsung Galaxy S4, which was charging, suddenly exploded. She also posted photos of the burnt S4 case and the data cable with the burnt port. On March 12, 2014, in Changchun, the battery of a Samsung N719 mobile phone owned by Mr. Lin, a restaurant owner, suddenly exploded during charging. On May 14, 2014, Zhejiang Online reported: Ms. Fang and her husband Mr. Zhu took their little daughter back to her parents' home. They charged the phone at around 9 p.m., and at 2 a.m. the next day, Ms. Fang was awakened by a "bang" and found that her husband's phone had "jumped" off the chair with sparks. She quickly woke her husband up, and the family tossed around for a while to put out the fire. Eliminate bad habits and stay away from inferior accessories. Faced with frequent smartphone explosions, many netizens complained online: "What I spent thousands of dollars on is not a mobile phone, but a bomb." But behind the frolic, we are more afraid, wondering whether such a fire and explosion accident will happen to us. For this reason, Qilu.com reporters summarized the situations when the explosion occurred, mainly as follows: 1. Charging and talking on the phone can cause electric shock. Perhaps some mobile phone users have found that if the call time is a little longer, they will feel that the phone is very hot. At this time, you must be careful. If you want to continue to make a call, you must unplug the charger, otherwise you should hang up the phone and charge it first. 2. The charger is not unplugged for a long time, which can cause fires. Many mobile phone users have the habit of plugging the charger plug into the socket without unplugging it, and plug it in directly every time they use it. In the long run, not only will it waste power resources, but the charger will also generate heat while consuming power. In this case, if the quality of the charger is not good enough, it is easy to cause a fire. Therefore, it is best to unplug the charger from the socket when not in use. 3. Charging for too long is not beneficial Many consumers are used to charging their newly purchased mobile phones for 12 hours for the first three times. In fact, this is a misunderstanding. Mobile phone lithium batteries have no memory effect and can be charged multiple times, so you only need to fully charge them. Charging for too long will damage the battery life. When charging your mobile phone, do not wait until the battery is exhausted before charging. Usually, you can charge it when the phone prompts that there is 20% battery left. 4. Vision is damaged by charging at close range Too many cases of mobile phone explosions tell us that it is best to charge the mobile phone 2 meters away from people. In addition, playing with mobile phones for a long time will also accumulate stimulation to the nervous system. Lying horizontally on the left and right eyes will put the greatest pressure on the left and right eyes. If this continues for less than a month, it will cause vision deviation between the left and right eyes. As a winner of Toutiao's Qingyun Plan and Baijiahao's Bai+ Plan, the 2019 Baidu Digital Author of the Year, the Baijiahao's Most Popular Author in the Technology Field, the 2019 Sogou Technology and Culture Author, and the 2021 Baijiahao Quarterly Influential Creator, he has won many awards, including the 2013 Sohu Best Industry Media Person, the 2015 China New Media Entrepreneurship Competition Beijing Third Place, the 2015 Guangmang Experience Award, the 2015 China New Media Entrepreneurship Competition Finals Third Place, and the 2018 Baidu Dynamic Annual Powerful Celebrity. |
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