Invisible poor parents, tutoring phobia, cram school freedom, Shunyi mothers... These keywords that once flooded the circle of friends in 2019 all reflect the parents' concern for their children's education. With the improvement of the quality of parents, the rise of the middle class, the severe situation of enrollment in higher education and other factors, parents are paying more and more attention to their children's education, which has also ushered in a period of vigorous development for the education market.
If an educational institution wants to stand out from the increasingly competitive education market, in addition to working hard on its internal strength, it is also crucial to skillfully use promotional tools to expand brand influence.
1. Case Background
Founded in 2018, Yitong Study Abroad is a professional service organization focusing on providing study abroad planning, study tour services, and study abroad guardianship in Malaysia, Singapore, Australia, New Zealand, Canada, and the United Kingdom. In 2019, the agency launched a brand promotion campaign through Tencent Moments advertising and increased its visibility.
Yitong Study Abroad Reception Hall
Shenzhen is located on the coast and is an innovative international city. Its overseas study industry started early and faces fierce competition. There are many overseas study service agencies, including some well-known national chain agencies. As a rising star, Yitong Study Abroad's target users are mainly parents of junior high school students who are interested in studying abroad . However, there are relatively few customers who want to study abroad in junior high school, and the tuition fees are relatively expensive, which is unaffordable for ordinary families. How to let more parents and students who can afford to study abroad know about our high-quality study abroad services is a major difficulty in the promotion process. At the beginning of its establishment, Yitong Study Abroad also recruited students through offline promotion methods such as referrals. With the steady development of the institution, Yitong Study Abroad hopes to further expand its brand influence through online promotion. “Our first thought
What we saw was WeChat Moments advertising. WeChat has become a must-have chat tool for everyone, and it reaches a very wide range of people. Due to its influence, we came without hesitation. ” said the advertiser.
Students and parents consult staff about studying abroad
Based on this belief, in the fall semester of 2019, Yitong Study Abroad began to try new WeChat Moments promotion . After targeted delivery, the exposure of a single advertisement reached more than 150,000, and the number of daily visiting customers reached more than 10,000, which improved the brand image and broadened business channels.
2. Delivery Strategy
Choosing the right platform means half the success, while overall victory needs to be supported by targeted and steady tactics.
During the specific process of brand advertising, Yitong Study Abroad's admissions and operations team and Tencent Advertising's optimization team conducted in-depth analysis. They first gave a clear portrait of the target customer group, locked in high-quality users through keywords, and then used a combination of various delivery techniques and made real-time adjustments based on the delivery situation, attracting the attention of more potential customers.
1. Use the targeting function to lock in high-quality users
By utilizing Tencent's big data targeting function, we can lock in users aged 35 to 50 to accurately locate the group of students' parents ; by cleverly using interest-based behavior targeting, we can accurately locate the group of parents who are interested in studying abroad .
Enter 100+ keywords, for example: studying abroad, preparing for study abroad, studying abroad at a young age, study abroad institutions, studying abroad, etc. Set the action validity period to 30 days, and locate high-intent users in multiple dimensions.
2. Adapt to audience habits and lock in high-frequency time periods
According to the high frequency of mobile phone use by parents, the delivery time periods are set to 12:00-14:00 and 17:00~22:00 , thus ensuring the exposure of the advertisements, so that the average exposure of each advertisement can reach 15w+.
3. Customize featured copywriting based on potential customers’ pain points
Customized copywriting for students who have the potential to study abroad after the high school entrance examination. In the outer copy, emphasis is placed on "Change the education model, and you will have no obstacles in going to school; change the method, and you will have the choice of famous overseas schools." Below the first image of the landing page, it is clearly stated: "Does going to school depend entirely on the high school entrance examination? Change the method and let your children go to famous overseas schools." The outer copy echoes the landing page, resolving parents' worries and thus increasing the click-through rate of customer ads. 4. Vivid scene pictures attract attention It adopts the regular four-picture puzzle format, mostly featuring pictures of middle school students and foreign students together , and all use campus scene pictures. While showing the school atmosphere, it makes the target users feel more involved and further arouses their desire to study abroad.5. Demonstrate cooperation strength and highlight institutional advantagesThe landing page combines concise text, eye-catching pictures and videos from cooperating schools to present information about cooperation with many prestigious overseas universities that have cooperated with Yitong Study Abroad. It not only demonstrates the strong advantages of the organization, but is also more convincing, helping Yitong Study Abroad to showcase its brand value. Through this series of operations, the overall promotion went quite smoothly, and the advertiser also gave it a good review: "This promotion is very different from other methods we have used. It is based on the attributes of the customer group and is very targeted.
During the promotion, Tencent Advertising’s service team also provided us with a lot of help and guidance.
For example, optimizers can optimize materials in a timely manner, provide guidance on setting up activities, and track results, etc. They are professional and responsible. ”
With this good attempt, Yitong Study Abroad plans to continue to work with Tencent Advertising in the future, and is full of expectations for the launch next year: "Tencent Advertising has a great influence and wide coverage. We hope to continue to expand the brand influence through a wider range of promotions and more diverse advertising formats, and provide professional services to more young people who are interested in studying abroad, so that they can get access to high-quality international education and realize their dreams." The above is the case sharing of this case.