Let pre-sales engineers open the door to unlimited possibilities

Let pre-sales engineers open the door to unlimited possibilities

[[160311]]

"Knock, knock..." There was a sound of hurried footsteps coming from the office door. Mr. Li, who was struggling to take a nap, seemed to be startled and jumped up from his seat. All of us in the small circle looked at the person who broke in - the salesperson who had just entered the society and was full of dreams of changing the world.

To be honest, under normal circumstances, everyone would want to take a second look at a girl with such a mark. But when she walked towards me like a clockwork toy and looked at me with a red face, I suddenly felt the same as when Zhou Xingxing was threatened with a sword by Zixia in the Yuanguang Treasure Box:

Now he's dead!

Sure enough, when she stood in front of me, I had already anticipated what she was going to say: "There are some problems with this project. Mr. Yang asked you to take a look at it together."

There was nothing I could do. I was just a young man who hadn't yet reached the level where I could refuse a beautiful woman's request. Plus, Lao Li was smart enough to take a few other colleagues to serve the clients they had arranged with. So I was the only person she could find.

Looking at her now reminds me of when I first started working.

At the beginning, pre-sales seemed much more difficult than other jobs. Those who wanted to get along with others with their eloquence were basically buried in piles of technical knowledge, and they wanted to tear their hair to stimulate their brains to work better. People like me, who mistakenly thought that the position of pre-sales engineer (engineer accounts for 3/5 of the name) meant sitting in the office or laboratory to study black technology every day, felt embarrassed every time I met a customer, as if I was suffocated in a can and could not be reborn, just like a child who made a mistake and dared not raise his eyes.

It's like listening to a sales girl describing what just happened in the project, her face blushing, and her stammering and confusion.

"The client wants to add a lot of things to the proposal. I think some of them may be inappropriate, but I'm not sure. After talking to my leader, I decided to meet with the client and see if we can come up with a solution."

As I just said, this girl is full of dreams of changing the world. I have heard before that she went deep into the clients' hearts alone, made some amazing speeches and made some big promises that shocked the clients so much that they couldn't close their mouths for a long time.

As she described, I was sweating profusely. The little girl really thought we were gods. She wanted to give the client a future warship for emigrating to outer space! What a trap! I just hope that this client is a wise person, otherwise I may not be able to finish this little girl's project even if I study it for the rest of my life.

Actually, after working for so long, we have boasted a lot, and the sales have boasted a lot, it all depends on whether the customer is smart. If you really meet a customer who doesn't understand but insists on pretending to understand, it will be difficult. I remember one time, the customer with his hands on his hips like a compass stretched out his hand and poked our debugged equipment for a long time, chirping and repeating what he wanted to see!

Damn it... What's the point of making a big scene with the device you've hidden on the roof? Are you calling in aliens?

Compared to that chattering customer, the girl in front of me is really a million times better.

Young, beautiful, single, and often have to work together and have many opportunities for communication~

No! It should be said that they are full of energy, heroic, independent and self-reliant, and can be cultivated slowly. It's understandable to brag. I want to meet the client and see what tricks they are trying to pull.

Finally, when I met the client, after several hours of communication, the girl took back all her boasting, and I took the opportunity to understand the client's real needs. In fact, from the moment you enter the door, you can more or less guess how the company will operate next, just to ensure that you don't dig too many holes for yourself to fill in later, and you always need to spend a lot of time to take into account every point that may become a hidden danger.

The communication process went smoothly, but there may be some work that needs to be done before I can leave today.

I explained the situation to the sales girl, and she actually said she felt bad and wanted to wait for me to leave together.

Haha~ I think it’s good that I can’t leave early because of work. I didn’t have this blessing before.

I remember one time, I had just started working, and just when the client's project was about to end, he was furious and said there was a serious bug and he couldn't leave until it was solved. I was so angry in my heart ~ it was actually a problem with the equipment! I hurriedly called the manufacturer, but he was also very angry and shouted at me that I couldn't leave until he finished the work. I had no choice but to stay with him all night, and finally saw him tiredly solve the problem after a long wait.

Another time, I was so tired that I just got home and went to bed, and took off my clothes, but I was still pulled out of bed by a phone call, and I rushed to the taxi to serve the real owner. When I arrived at the scene, I felt like a thousand alpacas were running through my heart! They plugged in an extra wire! Just one extra wire! I resisted the nerves that were about to collapse and gently pulled out the wire. I smiled calmly and told the big bosses that it was a small problem and I would pay more attention next time. It felt like all my life's cultivation was used here!

But the most interesting story I've ever told is probably the one I went to Africa! The project could be expanded at any time, and the client thought I had good skills and wanted to keep me, but for various reasons, they had no choice but to let me marry the daughter of a local chief! The fat daughter of an African chief, this gap was even bigger than the generation gap, so I was so scared that I quickly packed up and returned to the embrace of my motherland after the project was completed. Since then, I really felt that my motherland was really beautiful.

Thinking about past experiences, today is really a privilege, and life is really full of infinite possibilities. Thank you to Lao Li for training me for so long and cooperating with me to create opportunities for me. In my mind now, in addition to the past experiences drawn by this girl with a head full of fantasies, there is her herself.

In fact, everyone grows up slowly. I went from knowing nothing and being embarrassed to speak to being proficient in technology and communicating fluently. She will also go from being a little unrealistic to being able to stand on her own. Or, a programmer can try full stack one day, an entrepreneur can realize his dream with luck, a dishwasher can grow into a chef, or, if we work hard with all our heart, there will be countless possibilities for her and me?

Thinking of this, I suppressed the countless happy souls in my heart that seemed to be satisfied, smiled politely at her and said:

Don't be in a hurry, take your time. Oh, by the way, I bought an apple today, I wish you a Merry Christmas~

On December 24, 2015, before Christmas Eve, 51CTO conducted in-depth interviews with five IT technical groups: programmers, operation and maintenance engineers, CTOs, entrepreneurs, and pre-sales engineers. We selected representative "characters" from them to share their work experiences and Christmas and New Year wishes with you! The content you may be interested in includes the programmer's marriage proposal being rejected, the operation and maintenance staff not wanting to be a professional home appliance repairman, how the CTO's life and work are separated, the financing trends of entrepreneurs, and how the pre-sales engineers' life dreams can be realized. >>More content

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