How to build and implement data analysis indicators?

How to build and implement data analysis indicators?

A universal and recognized indicator dictionary will greatly improve the company’s data efficiency and reduce communication costs.

Indicator dictionary and indicator system are both very important aspects of a data analyst's work. Today I will mainly share content related to the indicator dictionary.

01 What is the indicator dictionary

I think many people should be familiar with the following scene.

"Lao Liu, our turnover this month is only 1 million. We need to keep working hard!"

"What? We clearly sold 1.5 million this month, how come it's only 1 million? Is your data wrong?"

"That's impossible. I got it from the database myself. One million!"

"I checked the number, it's 1.5 million!"

Who is wrong?
In fact, neither of them was wrong. One counted the order amount as 1.5 million, and the other counted the payment amount as 1 million. Therefore, it was the data analyst or data PM who was wrong in not implementing a standard indicator dictionary.
What is a Metrics Dictionary?
To put it simply, it is actually to organize some of the company's commonly used indicators in an organized and orderly manner to form a standardized system that is uniformly recognized by all business departments within the company. Just like a dictionary, if you have any questions about any indicator, just look it up in the indicator dictionary and align the caliber.
There are many similarities and differences between indicator dictionaries and indicator systems. The similarities are that they are all indicator-related. The biggest difference is that the indicator dictionary can be understood as one-dimensional and flat, and content is retrieved through indicators (or dimensions) as indexes; but the indicator system is business-organized, systematic, and has logical relationships. For more information about the indicator system, please refer to .

02 The value of indicator dictionary

The value of the indicator dictionary lies in the following points.

(1) Reduce communication costs and improve communication efficiency

This can actually be seen from the above case. If the company maintains a consistent internal statement and refers to "transaction amount" as "order amount" or "payment amount", the above debate will not exist.
In addition, it can also ensure the accurate implementation of the company's strategy. If everyone follows a set of standards and a set of calibers, it will reduce a lot of unnecessary trouble. Avoid the situation where the boss sets a goal, but the final result is calculated using a different method.

(2) Break down information barriers and reduce duplication of corporate construction

In fact, the development of many indicators requires costs. For example, "bounce rate", "page dwell time", etc., the development logic behind them is relatively complex and the calculation cost is not low. In fact, many indicators reflect very similar business content. If you develop multiple indicators for the same business content, it sometimes doesn’t make much sense.
Not to mention that sometimes Department A developed this indicator, but due to information barriers, Department B had to develop it again. However, due to differences in detailed logic, although it appears to be the same indicator, there is just a slight difference in the data. This situation is even more maddening. The best is to have one output caliber, but this involves a set of standard data warehouse processes, which will be discussed later.

(3) It is the foundation for the company’s digital construction and the foundation for building a data platform

Building a data warehouse, data asset management platform, BI analysis platform, or even a data middle platform all require indicators and dimensions, which require an indicator dictionary as a basis. As the company's most standard and normative document, the indicator dictionary will be a key reference for the indicator part of these platforms.

03 What are the parts of the indicator dictionary?

A standard indicator dictionary actually consists of two parts: the indicator part and the dimension part . These two parts are dictionaries when separated; when combined, they can generate various indicators covering daily business use.

(1) Indicator section

Let me give you an example. The following are some of the indicators in the indicator dictionary in Baidu Statistics:

This is presented externally, so it simply includes two parts: indicator name and indicator definition. But as a complete indicator dictionary, it must also have the following parts.

  • Indicator types: such as basic indicators (the most primitive simple indicators, which cannot be further subdivided, such as the number of orders and order amount), composite indicators (generated through various calculations based on basic indicators, such as order rate = number of orders placed/number of added purchases).
  • Limitation: Describes the limitation of the indicator, such as limiting the number of users to new users
  • Limited dimension: describes the dimension that the user must limit when querying the indicator, such as time.

(2) Dimension part

Dimension is the angle of analysis and the direction of splitting.

To make it easier to understand, let’s first give an example. Still Baidu Statistics.

These dimensions are actually some of the dimensions commonly used on the Internet.

When indicators are superimposed with dimensions, various indicators that meet business scenarios can be generated. For example, the most commonly used dimension is the time dimension, "transaction amount in the past 7 days". "Past 7 days" is the time dimension, and "transaction amount" is the indicator. It is also possible to overlay indicators in multiple dimensions at the same time. For example, “the number of iPhone orders placed in the past 30 days.” How to split it? It’s very clear, right?

Of course, not all dimensions + indicators are valuable. How to generate valuable dimensions + indicators is what the indicator system will share later.

04—

How to build an effective indicator dictionary

The above describes the value of indicator dictionaries and the contents of indicator dictionaries. It doesn’t seem to be troublesome. Isn’t it enough to just sort out the indicators and dimensions and write a document? In fact, it is not that easy.

The difficulty lies in implementation. If you compile a dictionary but put it on the shelf, it's the same as not having it at all.

So how do we derive an effective indicator dictionary?

(1) It must be tailored to the business application scenario and start from the business rather than working in isolation

Applications that meet business needs are the most fundamental starting point. For example, if the company as a whole is concerned about transactions, then the focus of the indicator dictionary should also be transaction-related; if the business is concerned about service experience, then the focus of the indicator system should be service experience.

(2) Communicate fully with each business department and strive to reach a consensus within the company

Many times, the reason why it is difficult to promote a unified indicator dictionary is that different businesses want to use calculation indicators that are beneficial to them. This requires a balance. Some top-down push is also needed. It is difficult to convince the business to calculate performance and perform statistical analysis according to your specifications.

(3) Maintain the indicator dictionary and promote its application

Maintenance is also difficult. Because new indicators and new demands are constantly emerging, updates and maintenance must be carried out on the original basis. At the same time, training should be carried out so that the entire company can speak with a set of standards.

That’s all for now. Welcome to communicate.

Author: Chief Data Scientist

Author: Chief Data Scientist

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