How do brands plan their Double Eleven marketing?

How do brands plan their Double Eleven marketing?

The second half of every year is a carnival for e-commerce, especially Double 11 and Double 12. Although it is September now, e-commerce companies have already begun preparing for battle.

What is different from the past is that content e-commerce has become increasingly popular in recent years with the rise of live streaming, and the internet celebrity economy and celebrity marketing have gradually become a must-have option for companies. Xu Yang, CEO of Weibo, said: Brand self-broadcasting transactions increased by more than 100% compared with the same period last year, and content e-commerce is expected to surpass traditional e-commerce in 2021.

During the 618 period alone, Weibo received an advertising budget of 2.2 billion, most of which were orders on how to divert e-commerce traffic through "influencer marketing". As a data-driven short video KOL trading platform, their advice is: celebrity content marketing will be the largest incremental pool for this year's Double 11.

At the same time, the core of this sharing is to focus on data-driven and formulate an influencer marketing strategy of "building a circle + breaking the circle" from the user's perspective. Now, let’s go back to the speech and listen to Xu Yang’s talk about how brands can make strategic layouts and lay a solid foundation for private domain takeoff during Double Eleven. Enjoy as follows:

01 Influencer content marketing is the largest incremental pool for this year's Double 11

After the 618 and 818 events this year, we summarized the orders we had placed and found that both private domain e-commerce and traditional e-commerce had a huge demand for "e-commerce traffic diversion + celebrity combination" . During the 618 period alone, Weibo received an advertising budget of 2.2 billion, most of which were for private domain sedimentation and conversion through Taobao and Douyin.
In 2020, Douyin e-commerce's GMV exceeded 500 billion, tripling year-on-year;

In the past, it might take a platform 2 to 3 years to reach a scale of 3 to 4 trillion; the e-commerce market share of some platforms has reached around 7 to 8 trillion. If the brand grows rapidly, it can easily reach 30 trillion in 3 years.

During the 618 event in 2021, Tmall’s sales reached 215.6 billion yuan. In the first hour of Tmall’s 618 event, the transaction volume of 1,700 brands exceeded the entire day last year, and exceeded 2 billion in just one and a half hours. The brand’s self-broadcasting transactions increased by more than 100% compared to the same period last year.

These data convey an important point: content e-commerce is expected to surpass traditional e-commerce in 2021.

It has become a general trend to promote products and attract traffic through short videos. Many new and unique products that we have never seen before have gained a very large market. What drives its development is celebrity marketing. By finding the right celebrity or anchor, the store can gain unprecedented traffic dividends. Some business opportunities bring traffic to private domains to form closed-loop traffic, while others continuously harvest the freshest traffic from internet celebrities.

We see two phenomena: first, content marketing is rising rapidly; second, both content marketing and traditional e-commerce marketing rely heavily on influencer marketing.

02 Two key points of influencer marketing

The trend of this year’s Double 11 must be to find growth points from celebrity marketing. There are two key points in influencer marketing: one is to build a circle and spread the word within a circle; the other is to break the circle, that is, how to promote the established brand and personality to more people.
Building a circle means establishing brand barriers and creating a brand. The first step in building a circle is to find people with the same identity characteristics. People with different identity characteristics will form different private domain characteristics together. If divided by social currency, the social currency for those born in the 1970s is Moutai; for those born in the 1980s it is Huazi; for those born in the 1990s it is AJ shoes; and for those born in the 2000s it is blind boxes.
The reason why they can establish circles is that the underlying factor is that they have the same communication system and what they say can be understood by each other. Bilibili, Xiaohongshu, Kuaishou, and Douyin, when they chat in their respective familiar fields, the topics will be more open.
The consistency of content and platform attributes is the basis for establishing a good communication vehicle and the fundamental aspect for building a circle.
Breaking the circle means how an enterprise can extend from 0 to 1, and then from 1 to infinity. Take Perfect Diary as an example. In 2017, Perfect Diary mainly established its circles in the fashion circle, beauty circle, and student circle.
After 2018, the circle began to expand, and the second growth curve expanded to the second dimension, painting, ancient style, entertainment, food, etc.;
In 2020, they will upgrade their brand again, expand more product categories, and launch some mixed gameplay to expand the circle again.
This is a typical process of slowly spreading from a niche private circle to becoming popular. However, the expansion from the private domain to the public domain is only one-way. Whether it can eventually achieve a deep transformation still requires shrinking the circle of diffusion and returning to the private domain again.
Not long ago, Mixue Bingcheng took the internet by storm with its brainwashing songs and melodies, coupled with offline store visits by influencers, creating a "social death" meme. The brand has been effectively broken. Breaking the circle is the core tool for new growth and rapid growth. So how to break the circle?

The first key point to successfully breaking the circle: make the brand promotion point equal to the user demand point.

Do a good job of market research to understand what users really need? Let me give you an example. A customer once asked us how to promote RVs on Douyin, Kuaishou, and Xiaohongshu?
I asked him two questions:
First, how much is the RV you sell the most? 458,000;

Second, what age group of people buy it? The majority of RV buyers are people around 55 years old.

After asking, I said, why do you want to promote it on Douyin? Why not promote it on Kuaishou and in the square dance auntie groups, and repackage the RV according to the aesthetic taste of people in their 50s.

It is very important to truly look at where you want to break out from the user's perspective and combine the brand's promotional points with the user's needs. That is, from the user's perspective: I don't care what you think, I care what I think.

The second key point to successfully break the circle is to make brand promotion points equal to new growth points for the category.

Taking the blender as an example, merchants advertise that the blade is sharp and will not break for many years. But from the user's perspective, few people worry about whether the blade will break. The real pain point for users is how to clean the dirt in the gap of the blade. By differentiating this promotional point, we may be able to find new growth points for the entire category.

03 Data is the key to finding growth points

At a time when self-media resources are over-saturated, how can we accurately find the celebrities who match us? Let the data speak for itself, not what you think your account is doing. Judgments without data support are mostly self-satisfaction.
We came across a food-broadcasting account, and after data screening, we found that the first label of this account was fashion. It turned out that more than 60% of his comments said that the clothes he wore matched the food very well. We joked that he was a fashion blogger who was hindered by food.

There are many similar cases. If we don’t review the data carefully, we will often do things that are completely contrary to our goals. Only by finding the product’s touchpoints, users, and selling points through data can we achieve more stable growth beyond the circle.

Author: See the truth

Source: Jianshishijie

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