Frequently asked questions about Meizu App Store promotion and account opening advertising!

1. Meizu advertiser registration issues

1. Under what circumstances will the Meizu advertising account opening review fail?

(1) The account opening qualifications submitted are incomplete;

(2) The account opening qualifications submitted are found to be incorrect upon verification.

2. How long does it take for the application to be reviewed after an advertiser submits an application to open a Meizu advertising account?

The account opening review will be completed within 2 working days.

3. Do I need to re-register after switching to a new promotion platform?

No, registered Meizu advertisers can directly log in to the new platform and create a new advertising plan.

(II) Issues with Meizu’s advertising

1. Why is there no exposure and installation after creating Meizu ads?

Ad rank = ad bid * ad quality. If there is no exposure after delivery, it may be that there are too many bidding applications in the same position. Try to increase the bid to increase the exposure opportunity.

2. How are ads exposed? Do you choose the location yourself or is it assigned by the system?

Advertisers can choose the type of advertisement according to their needs. The advertisement positions are divided into "Meizu display advertisement", "Meizu search advertisement" and "Meizu information flow advertisement". After confirming the advertising type, the system will automatically allocate the corresponding advertising slot for exposure.

3. Will the natural traffic from Meizu app ads be charged?

Only downloads generated from advertising placements will be charged, and no charges will be made for natural traffic.

4. How long does it take for the Meizu advertiser to review the application after submitting it?

Advertising plan review will be completed within 1 working day.

5. When the balance is insufficient, can I still submit plans and keyword reviews?

It can be submitted, but the advertisement can only be delivered normally after the account is recharged.

(III) Financial-related issues

1. Does it support online transfer? Can I recharge using Alipay, Paypal or foreign bank cards?

Recharge currently only supports domestic bank transfers, and does not support online recharge, foreign bank payments, Alipay, Paypal and other methods.

2.What should I do if I recharge the wrong account when recharging my Meizu advertising account?

If you recharge the wrong account, please contact Qinggua Media for feedback.

3. What types of invoices can be issued?

Both ordinary VAT invoices and special VAT invoices can be issued. Meizu advertisers with general taxpayer qualifications can apply for the issuance of special value-added tax invoices; advertisers of the small-scale taxpayer type can apply for the issuance of ordinary value-added tax invoices. Invoice items: advertising fees, information service fees.

4. How is the invoice amount determined?

Invoices will be issued based on the recharge amount of the Meizu advertising account.

5. How to modify the invoice header?

If you need to modify the invoice header, please send an email stating the reason and submit new qualifications.

6. How long does it take to process an invoice?

Invoices will be sent by mail before the 15th of the following month.

7. If an invoice is issued incorrectly, can it be returned and reissued?

Yes, please return the original invoice and paper rejection certificate (with official seal) within one month after the application is submitted. Please contact Qinggua Media for feedback.

8. Can an already issued general invoice be reopened as a special invoice?

Yes, you need to provide relevant enterprise qualifications for review. Please contact Qinggua Media for feedback.

9. Can I apply for a refund?

In principle, refunds are not supported. You can apply for a refund in the following circumstances:

(1) If the recharge account is incorrect and the amount is large, proof must be submitted.

(2) The application is no longer supported due to platform policy adjustments.

If you meet the above refund conditions, please contact Qinggua Media for specific feedback.

10. Do I need to send back the issued invoice when making a refund?

Yes, please send back the original invoice and paper rejection certificate (with official seal) within one month after submitting the application. Please contact Qinggua Media for specific feedback.

11. What should I do if the invoice has been certified and cannot be sent back?

No refund is available in this case.

12. What should I do if the invoice is lost and cannot be sent back?

It is necessary to publish an announcement in the newspaper to cancel it, then send an email to explain the situation and apply for a refund, and send back the relevant supporting documents. Please contact Qinggua Media for specific feedback.

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Frequently asked questions about Meizu App Store promotion and account opening advertising!