A bowl of ramen sells for 7.5 billion yuan a year, and people queue up for 7 days and 7 nights. The unique marketing strategy is "anti-traditional"!

A bowl of ramen sells for 7.5 billion yuan a year, and people queue up for 7 days and 7 nights. The unique marketing strategy is "anti-traditional"!

Ichiran Ramen - the legend of ramen, has even become one of the must-see "attractions" for tourists visiting Japan.

Someone has done statistics and found that 70% of Chinese who have been to Japan to eat ramen would recommend Ichiran, and many even call it a "god-like store."

In 2013, Ichiran opened its first overseas branch in Hong Kong, setting a Guinness World Record for a queue of seven days and seven nights. When the queue was the longest, it took 4 hours to get a bowl of ramen.

As of 2012, Ichiran Ramen's sales reached 7.5 billion yen , the highest turnover among Fukuoka-based ramen restaurants.

In fact, in the eyes of many Japanese and ramen lovers, Ichiran is not top-notch ramen. According to the authoritative Japanese food website Tabelog, the highest-scoring Ichiran branch in Tokyo scored 3.53, which is at the "medium" to "upper-middle" level, with the highest score being 4.48.

In terms of the number of stores, Ichiran has about 50 branches nationwide, only half of Ippudo Ramen, and not even among the top ten in Japan.

However, why is it that this store, which is "not outstanding" in every aspect, can make people willing to queue for 4 hours?

"Autism Ramen", one person

The dining environment of Ichiran Ramen is very special, like a study room on a university campus, with a partition separating the left and right sides, and when you sit down you face a partition and a curtain.

The waiter brings out the ramen by rolling up the shutter in the front, so customers don't have to see anyone's face while eating, and they can enjoy a private space, just like a small secret nest.

The small compartment has everything you need. If you want to drink water, there is a faucet in the upper left corner:

All in all, the time it takes to finish this bowl of noodles was spent without anyone rushing or prying. Whether customers want to take selfies, videos, or even live stream , they don’t have to worry about being disturbed.

In fact, Ichiran's original intention in designing this closed-off seat was not only to allow customers to concentrate on eating noodles and enjoying the taste, but more importantly to allow women who mind other people's eyes to eat comfortably (in Japan, ramen restaurants are considered male-oriented restaurants, and women who enter the store alone will attract stares).

However, this setting has an unexpected effect on foreign tourists. For foreign tourists who do not understand Japanese, communicating with Japanese store clerks can be a hassle. Yilan's setting avoids these troubles. Customers only need to buy and pay the ticket to eat noodles. On the other hand, because the seats are enclosed, first-time tourists who don’t know how to eat noodles don’t have to worry about being laughed at even if they put the ingredients and sauces randomly.

An unintentional act of Yilan has become a major feature to attract foreign tourists. As the originator of this "autistic space", Yilan has also obtained the patent.

Choose your own flavor, is Yilan "going against tradition"?

In most of the top ramen restaurants in Japan, customers only need to wait for the noodles to be served and the chef decides everything. Because only the chef knows what combination of soup, noodles, ingredients and soy sauce can make the highest quality ramen.

Famous restaurants sell dishes that the chef considers to be the best after years of refinement. The goal is to "let customers appreciate and accept the chef's skills." Customers' acceptance of the chef's choice also represents a kind of respect and trust for the chef.

However, Ichiran did the opposite.

When eating ramen at Ichiran, the waiter will hand you a piece of paper with only one type of ramen to choose from. However, other factors such as flavor strength, oiliness, noodle hardness, side dishes, etc. can be decided by the customers themselves.

▲ (Different nationalities have different menus. Ichiran is also very worried about attracting foreign tourists...)

Each bowl of noodles has a unique flavor, and can be called a bowl of customized noodles... On the other hand, because customers can choose the noodle-making method themselves, they have a greater sense of participation and the noodles will taste better to their own taste.

Chinese people are used to having many choices when eating, so the menus in Chinese restaurants have a wide variety of options, even though most people don't need to eat that many dishes.

Ichiran’s flavor selection system may receive mixed reviews, but compared to other ramen restaurants, it is obviously more in line with Chinese eating habits and is naturally more popular.

Intelligent process, 24-hour operation

Compared with other ramen restaurants, Ichiran has one special feature - it is open 24 hours a day.

In fact, the 24-hour operation strategy of "Ichiran" was originally designed for working people who drink until late at night after work and have a midnight snack before going home.

However, this actually adapts to the "habits" of tourists.

For most tourists, they would not consider spending time queuing up at a famous ramen restaurant in an inconvenient location during the day. They would just go shopping at department stores or outlet stores and think about dinner when they close.

However, at this time, many stores were closed, and without having eaten anything better for comparison, Yilan became the "best" in their minds.

At Ichiran Ramen, the entire process from ordering to payment is a fully intelligent system with extremely high operational efficiency.

When you enter Ichiran Ramen Restaurant, you will see an ordering machine. Choose the ramen and side dishes you want, then put money into the machine to get the ticket.

After you put money into the machine, you will get a meal ticket, which you then take to the waiter:

There is also an "empty" seat display inside. If the word "empty" is displayed on the machine, it means that the seat is empty. Customers only need to follow the prompts of the machine to find the empty seat without someone calling the number and queuing up:

In the eyes of some ramen lovers, many of Ichiran's practices are "anti-traditional", such as allowing customers to choose their own flavors, which is even an "act of abandoning dignity"; however, for some tourists, Ichiran's consideration of every detail is so meticulous that it may not be the most authentic ramen restaurant, but it is definitely one of the ramen restaurants worth experiencing.

Different people have different opinions on Ichiran's strategy. However, the purpose of business is always to make profits. Yilan's good intentions in customer experience may be a reference for many companies.

Mobile application product promotion service: APP promotion service Qinggua Media advertising

The author of this article @李东阳 is compiled and published by ( Qinggua Media ). Please indicate the author information and source when reprinting!

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