Someone was defrauded of 100,000 yuan! Be sure to be vigilant against these scams on "Double Eleven"!

It's time again

The annual shopping season

The first batch of final payment recipients have received their express delivery

The second wave of shopping has also begun, my friends.

Have you started eating dirt?

Although today is only November 11th, the "Double Eleven" shopping festival on major e-commerce platforms has already kicked off. Here we would like to remind you who are busy shopping that there are not only merchants who are rushing to achieve sales on "Double Eleven", but also scammers .

Recently, the Ala Police Station of the Economic Development Branch of the Public Security Bureau of Kunming City, Yunnan Province received a report from Ms. Qin, saying that she received multiple strange calls from people claiming to be customer service, saying that her express delivery was accidentally lost during transportation and that they wanted to make a claim for her. Because Ms. Qin did have a express delivery that she had not received, and the other party accurately described the detailed information of her express delivery, she believed the other party. Subsequently, under the inducement of the other party, Ms. Qin made multiple payments totaling 109,405.87 yuan to multiple bank card accounts provided by the other party!

The police remind: During the Double 11 period, people shop online for a lot of goods, and online shopping information flows to various channels. When you receive a call from someone claiming to be a customer service staff, do not trust the other party easily. You can contact the official platform customer service for verification and confirmation. Any customer service staff who asks for a transfer for various reasons such as identity verification and fund verification are all scams . Formal merchants refund money according to the original payment channel and do not need to transfer money to the other party. Do not easily click or scan the link or QR code sent by the other party.

Today we will study:

What kind of scams might you encounter on “Double Eleven”?

What should you pay attention to when shopping online?

How to receive express delivery safely?

Beware of scams

In addition to the "fake customer service" scam, the following scams also need to be vigilant during the "Double Eleven" period:

1. Pre-sale scam

Many businesses will send pre-sale information of new products to old customers via text messages. Criminals take the opportunity to send website ordering links to users using "pre-sale" and "advance purchase" as bait. In fact, these links have been implanted with Trojans, or are fake phishing websites. Once clicked, the Trojan virus will be implanted into the mobile phone to steal user information.

The police remind: Do not trust the shopping text messages related to Double Eleven, and be cautious when clicking on unknown links, because the links are likely to contain Trojan viruses that can steal customer information and account funds in seconds .

2. Fake red envelope scam

Before Double 11, major e-commerce platforms will distribute red envelopes to warm up their promotional activities. Criminals take this opportunity to distribute fake Double 11 red envelopes, spread phishing links, trick people into clicking on them, obtain users' personal information, steal bank card accounts, etc.

The police remind: Double 11 red envelopes are best received through official channels. If you receive a suspicious "red envelope", you should call the official customer service of the e-commerce or third-party payment website as soon as possible to confirm. If you accidentally click on it, you should immediately turn off the mobile network, change the passwords of important accounts such as online banking and Alipay, and use security software to check and kill Trojans .

3. Cash on delivery scam

Criminals will obtain customer information, fake express delivery orders, etc. from illegal channels, and then pretend to be couriers to contact consumers in advance, deliver fake goods to consumers, and claim "cash on delivery" to defraud money.

The police remind: When you encounter a "cash on delivery" courier, open the box and inspect the goods first. If it is not the item you bought, refuse to sign. After picking up the goods, remember to erase your personal information from the package to avoid personal information leakage .

4. “Credit Limit Increase” Scam

During the "Double Eleven" shopping festival, many people tried to increase their Huabei or credit card limits because their current funds could not support their skyrocketing purchasing power, which gave criminals an opportunity to take advantage of it. Criminals usually pretend to be Huabei or bank customer service, claiming that they can increase their credit limits, and then use the reason of paying "service fees" to induce netizens to scan their QR codes to pay, thereby committing fraud.

The police remind: Do not trust the information on the Internet about increasing the overdraft limit of Huabei, credit cards, etc. Increasing the overdraft limit must be strictly reviewed and relevant certificates must be provided, and no additional fees will be charged .

5. “Win ​​a prize and get a free meal” scam

Although the "winning prize" scam is old-fashioned and outdated, some people still fall for it. Criminals are taking advantage of this mentality of netizens and impersonating online stores during the "Double Eleven" period, claiming to give back to customers by offering "winning prizes and free bills", renovating the old scam and continuing to defraud.

The police reminded that during the "Double Eleven" period, there are many lucky draws and free-order activities. Consumers must carefully identify such information after receiving it, understand the rules of the activities in detail, and verify with regular customer service. Do not easily remit or transfer money. Be cautious when encountering "account abnormalities" and "paying deposits" and be careful not to be deceived .

Shopping Tips

During the Double Eleven shopping season, many people will stock up on goods, otherwise they will always feel that they have lost out. On November 4, the China Consumers Association released the "Double Eleven" shopping tips, sending an important reminder to many netizens who only care about "buying, buying, buying":

"Double Eleven" is a "promotion festival" that merchants have spent many years building. The online and offline markets are shrouded in the publicity fog of "huge discounts", "lowest prices of the year", "limited time purchases" and "hot-selling flash sales", which gives consumers the psychological expectation that "buying is making a profit".

But in fact, years of price monitoring and consumer complaints by consumer associations have shown that some merchants' "Double Eleven" promotional prices may not be really affordable. Some merchants use the "first increase and then decrease" routine, and some merchants set up various "buy one get one free" styles. The actual price is no different from usual, and may even be the most expensive of the year .

The China Consumers Association reminds consumers not to be superstitious about the so-called "price advantage" of "Double Eleven". It is best to understand the price trend in advance before purchasing , so that you have a clear idea. Unless it is a product that you have been tracking and investigating for a long time, you must not simply believe in low-price propaganda and blindly follow the trend to place an order. The following six points should be kept in mind:

• Don’t be superstitious about “low prices”, and make more comparisons to get the best deals ;

• The promotion rules are complicated and need to be read carefully before placing an order ;

• Be cautious when stocking up on limited-time products and plan wisely before you buy ;

• When faced with promotional text message harassment, keep evidence and report it ;

• Livestreaming sales vary greatly, so stay calm when watching ;

• Pay attention to the merchant’s after-sales service and protect your rights in a timely manner if there are any disputes .

Pay attention when receiving express delivery

Recently, express deliveries involving the epidemic have appeared in Pingle County, Guilin City, Guangxi, Pingjiang County, Yueyang City, Hunan, and other places. Friends must take good protection when receiving express deliveries!

1. How to receive parcels from low-risk areas in China?

Before picking up the package, wear a mask and gloves. Avoid peak pick-up times and avoid crowds. Before going home, unpack the outer packaging of the package and dispose of it according to the household waste classification. Try not to bring the outer packaging home.

Avoid touching your mouth, eyes, and nose with your hands during the whole process. After taking off your gloves, wash your hands with hand sanitizer (soap) under running water, or disinfect them with quick hand disinfectant.

2. How to receive parcels from overseas or medium- and high-risk areas in China?

Citizens should wear masks and gloves and disinfect the six inner and outer surfaces of the package with 75% alcohol or 1:100 84 disinfectant. They can also leave the package in an open outdoor place such as a balcony for a few days before opening it. The items in the package also need to be disinfected.

After the outer packaging is disinfected, it should be promptly sorted and disposed of according to household waste. Avoid touching your mouth, eyes, and nose with your hands during the whole process. After taking off the gloves, wash your hands with hand sanitizer (soap) under running water, or disinfect with quick hand disinfectant.