After the Galaxy Note7 fire and explosion incident, Samsung has now turned its attention to the Galaxy S7 product line. Samsung wants to assure users that there are no safety issues with either the Galaxy S7 or S7 Edge. Samsung issued an official advisory over the weekend in an effort to allay concerns about Galaxy S7 battery failures. The company has acknowledged the incidents but said it has not found any issues with the batteries in the phones. Samsung's announcement said: "Samsung adheres to the quality and safety standards of the Galaxy S7 series. There are no confirmed cases of internal battery problems in the more than 10 million devices used by users in the United States. However, we have confirmed multiple incidents caused by severe external damage." "Until Samsung obtains and examines the devices, it is impossible to tell the true cause of these incidents." Recently, a Galaxy S7 caught fire in a user's pocket. In this incident, the fire caused the user to suffer second- and third-degree burns. The user said that he plans to file a lawsuit against Samsung. Prior to this, an anonymous source who claimed to be an employee of a major US operator claimed that a user came to the store and said that the Galaxy S7 Edge had caught fire. Since the Galaxy Note7 was completely discontinued due to battery fires and explosions, many people are concerned about whether other Samsung phones have similar problems. Samsung phone battery fire and explosion incidents are easy to attract attention from the outside world. Therefore, the company is taking measures to prevent the S7 and S7 Edge from causing users' concerns due to such problems. As a winner of Toutiao's Qingyun Plan and Baijiahao's Bai+ Plan, the 2019 Baidu Digital Author of the Year, the Baijiahao's Most Popular Author in the Technology Field, the 2019 Sogou Technology and Culture Author, and the 2021 Baijiahao Quarterly Influential Creator, he has won many awards, including the 2013 Sohu Best Industry Media Person, the 2015 China New Media Entrepreneurship Competition Beijing Third Place, the 2015 Guangmang Experience Award, the 2015 China New Media Entrepreneurship Competition Finals Third Place, and the 2018 Baidu Dynamic Annual Powerful Celebrity. |
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