Why iPhone 6s shuts down abnormally? Apple still doesn't know

After the iPhone 6s automatically shut down frequently, the China Consumers Association held talks with Apple several times and asked Apple to report the progress regularly.

According to the official website of the China Consumers Association, on February 9, Apple’s headquarters sent personnel to the China Consumers Association again to introduce the recent improvements in after-sales service to the association.

Since October 2016, when the China Consumers Association publicly inquired about the abnormal shutdown problem of some Apple mobile phone models, Apple has taken a series of measures, including free battery replacement for iPhone 6s devices produced between September and October 2015 and adding diagnostic functions to iOS software updates.

Apple said that it has not found any issues related to the safety of the phone. Battery replacement parts for the iPhone 6s devices have been secured to meet consumers' needs for quick replacement. Apple is currently verifying and improving the cause and solution of abnormal phone shutdowns, and will inform consumers and the public once confirmed.

The China Consumers Association will protect the legitimate rights and interests of consumers by transferring the problems found to Apple for handling. The China Consumers Association also welcomes consumers and all sectors of society to jointly promote the final resolution of the problems.

As a winner of Toutiao's Qingyun Plan and Baijiahao's Bai+ Plan, the 2019 Baidu Digital Author of the Year, the Baijiahao's Most Popular Author in the Technology Field, the 2019 Sogou Technology and Culture Author, and the 2021 Baijiahao Quarterly Influential Creator, he has won many awards, including the 2013 Sohu Best Industry Media Person, the 2015 China New Media Entrepreneurship Competition Beijing Third Place, the 2015 Guangmang Experience Award, the 2015 China New Media Entrepreneurship Competition Finals Third Place, and the 2018 Baidu Dynamic Annual Powerful Celebrity.