On the first day of work, DingTalk and WeChat for Work both crashed

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On February 3, on the first day of work, many netizens reported on Weibo that the video conferencing system of WeChat for Enterprise had crashed. Some netizens said that they "couldn't get in for an hour", while others said that "people kept getting dropped out of the meeting and couldn't get in, and it was completely frozen when it was reestablished."

At the same time, DingTalk also experienced temporary network throttling, and some users said they could not use it normally.

DingTalk has taken the lead in responding:

Today is the first day of work after the Spring Festival holiday. More than 10 million companies and organizations use DingTalk to work from home or online, and DingTalk video conferencing has become the first choice for work meetings. At 9 a.m. today, the new year started, and morning meetings of a large number of companies and organizations were fully launched. A large number of various conference live broadcasts were launched at the same time, and the network was temporarily limited. We have urgently deployed support and it has now been restored . Thank you for your enthusiasm for DingTalk video conferencing. DingTalk will continue to provide users with excellent product experience.

On January 28, WeChat for Business announced that the number of participants in video conferences has been increased to 300, and it supports initiating audio and video conferences anytime and anywhere. In the medical system, 1,000 people can be notified at one time through "emergency notification". Version 3.0.4 updates six major capabilities, including group live broadcast, collection form, online conference, online consultation, emergency notification, and epidemic area.

Among them, group live broadcast, collection form, online conference, etc. have been urgently upgraded mainly to meet the particularity of the education industry during the epidemic, helping schools, parents and students to communicate and learn at any time at home. The new capabilities of online consultation, online conference supporting 300 people and emergency notification supporting 1,000 people are more suitable for the medical industry fighting on the front line of epidemic prevention.

DingTalk officially released a full set of free solutions to support "working from home" for 10 million corporate organizations on the 29th. The main functions of "working from home" include remote video conferencing, group live broadcasts for educational institutions and schools, the DING function to ensure accurate message delivery during the epidemic, and schedule sharing, task collaboration, online document collaboration, and remote clock-in functions to ensure the efficiency of decentralized office work.

The basic online office functions such as log reporting, office OA, approval, intelligent personnel, Dingpan, Dingmail, announcements, sign-in, project groups, etc. are also fully open for free. It is understood that more than 6 million corporate organizations in China have used DingTalk's online office products during the epidemic, among which video conferencing is still the main demand. Currently, DingTalk has made 102-party video conferencing free. Enterprises with special needs can apply through "Ding Xiaomi" to expand free video conferencing to 302 parties.