Essential for contacting Apple! The most complete official contact information of App Store! Updated July 2017

Essential for contacting Apple! The most complete official contact information of App Store! Updated July 2017

The main contact methods currently published by Apple are email, online channels and telephone. Judging from the speed of processing requests and the standpoint of answering questions reported by veteran drivers, Apple prefers to use online channels and telephone calls. When you encounter the following 9 types of problems in the future, it is recommended that you choose online channels or telephone contact methods to resolve them.

The following article mainly provides the official contact information of App Store from 9 commonly encountered issues, including application review, global developer program, Chinese developer account, complaints, payment, taxation, reporting, technical support, and contracts.

1. Application review related

Email: [email protected]
Function: Generally speaking, all review-related issues can be resolved, such as: checking the review status of the app, appealing after the app is rejected, submitting a quick review request, etc. can all be done through this email. (When sending emails, you must use the registered email address of the developer account in order to be recognized)
Online Channels:

(Chinese) https://developer.apple.com/contact/cn/
(English) https://developer.apple.com/contact/

2. Global Developer Program

Email: [email protected]
Function : If you encounter problems related to the Global Developer Program, such as code level, use of X-code, etc.
Worldwide Phone Support :


3. Issues with developer accounts in China

Email : [email protected]
Function : This email address mainly serves developers in China. If you encounter problems related to your developer account, you can contact this email address. Of course, you can also talk directly to Apple’s developer consultant using the contact information above.
Online channel : https://developer.apple.com/support/

4. Complaints

Online channel: http://www.apple.com/legal/internet-services/itunes/appstorenotices/

5. Payment related

Email: [email protected]

6. Taxation related

Email: [email protected]
Function: If you encounter any tax-related problems, including filling out tax forms, you can use this email address for consultation. (You need to use the registered email address of the developer account)

7. Report related

Email: [email protected]
Function: Consult issues related to sales trend reports, such as missing reports, discrepancies between sales reports and financial reports, etc.
Online channel: http://www.apple.com/itunes/go/itunesconnect/contactus

8. Technical support related

iOS, Mac, Safari Extensions
Online channel: https://developer.apple.com/membercenter/index.action#techSupport
MFi
Online channel: https://developer.apple.com/contact/technical/mfi.php

9. Contract related

Email: [email protected]
Online channel: https://developer.apple.com/support/technical/cn/

Note: According to an old driver, Apple's original [email protected] email address for handling copyright infringement issues and the banking-related [email protected] email address are no longer in use. If the message is incorrect, please contact the editor for timely correction.

The author of this article @Jack is compiled and published by (Qinggua Media). Please indicate the author information and source when reprinting!

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