How to write a promotion plan for new media operations? I have divided it into several parts to stimulate discussion and interact on the topic after sharing. The new media operation and promotion plan includes the following contents: 1. What is operation? What is new media operation? 2. Specify the target 3. Make a budget 4. Write a plan 5. Questions and Answers The following will give you a detailed introduction 1. What is operation? What is new media operation? Here we will popularize some concepts of operations and integrate some opinions from other people to have a systematic understanding of operations. You can refer to the following picture to understand the operation: 1. According to the operation process: attract new users (find where the users are and acquire them at low cost), retain users (keep users using your product), and activate users (awaken users who don’t use your product) 2. According to the operation content: user operation, content operation, community operation, business operation, event operation, etc. How to retain users better: A User level B Privileges and benefits C Points D EDM/SMS E Activities F Mechanism The concept of new media operation is explained in the encyclopedia as an operation method that uses emerging media platforms such as WeChat, Weibo, and Tieba to promote brands and market products. By planning high-quality, highly contagious content and online activities related to the brand, we can push messages to customers widely or precisely, increase participation and improve awareness. This will make full use of the fan economy and achieve corresponding marketing goals. The operation of platforms such as Weibo, WeChat, and Tieba is only a subset of new media operations, and new media operations are another subset of the entire system operations. Understanding this relationship will help us better understand the role of new media operations. 2. Set goals Improve brand exposure - how much the Baidu index rises Increase user stickiness - how much product activity has increased Here we take an O2O life service account as an example to set promotion goals: 1 Registered users: Daily new registered users Total registered users 2 Active users: Daily activity rate = active users on that day / total users 3-day order volume 4-day order conversion rate = order volume/total number of visiting users 5. Daily average order value = daily total transaction value / total number of transactions 3. Make a budget Make a budget according to the promotion plan and the promotion details involved in each promotion cycle. The budget should be as detailed as possible, with greater controllability and more obvious execution effects. 4. Write a plan This article uses the local life service account as an example to describe some specific practical methods, which can be used as a reference for other types of applications. 1. Overall promotion strategy: (method + execution) Team A takes the overall goal as the main line and breaks it down into various departments. B tests the most effective promotion method, which is to concentrate superior resources on a point where an outbreak may occur, and continuously amplify and analyze it until it explodes. C Wherever the target consumers are concentrated, our marketing efforts will be concentrated there. 2. Seed user period: (1,000 seed fans, for one month) - within the region, controllable Characteristics of seed users: frequent interactions, forwarding to your friends circle, and actively promoting your public account in QQ groups and WeChat groups. Seed users will often provide effective opinions and suggestions for your public account. Promotion method: Industry friends and colleagues, partners, invitation mechanism Supplier import, advertising in business districts, communities, schools, and office buildings Industry friends, colleagues, and partners: Encourage colleagues, friends, and partners to join the experience. Event invitation: Plan the "Find the Differences" event game and design a product experience questionnaire to be integrated into the game. You will receive a 10 yuan coupon when you register, and you will also receive a 10 yuan coupon when you recommend someone. The best fans will be selected, and the number of fans will reach 1,000 for a period of 1 month. (H5 copywriting design should be interesting and social) WeChat group management: Establish 2 WeChat groups with 500 members each, manage seed users, and collect product user opinions. 3. Initial user period: (50,000 seed fans, for three months) During the initial promotion period, you should try various promotion channels, find the channel you are best at, and let your fans grow naturally every day. Finally accomplish your goal. The advantage of having a channel is that you can gain stable fans every day, instead of gaining 500 fans in one day and then having no fans in three days. The following methods are some summaries of personal team practice, which can be used as reference: 1. Weibo traffic diversion Since our market is positioned locally, we collected all the popular local Weibo accounts during the early stages of promotion. By promoting our official Weibo accounts, we established interactive cooperation with these local Weibo accounts, which we could forward and divert traffic during the event. Since Weibo has strong media attributes and is a point-to-surface promotion, it does not belong to the WeChat ecosystem and has a relatively weak effect. Of course, Weibo, which already has a certain fan base in the early stages, has already gained great benefits from the diversion of traffic from Weibo to WeChat. 2. Join the group to attract traffic Tip 1: How to get a group? Mobilize your friends, colleagues, and partners and ask them to invite you to join the group. Tip 2: Change group Once you have accumulated a certain number of WeChat groups, you can exchange groups with local operators. Tip 3: Pin active groups to the top Filter out the groups with higher activity, pin them to the top, lower the advertising groups, interact frequently within the group, and build good relationships with the group owners. High-quality WeChat groups can be considered for business cooperation. 3. Small-sized drainage Tip 1: How to maintain an account? Give your secondary account certain labels: for example, you are an unmarried girl born in 1992, working in customer service in the Internet industry, where you live in Xiamen, etc. Tip 2: Don’t appear to be advertising; introduce yourself to every person you meet. Tip three: Share interesting things in life on WeChat Moments regularly, insert service account advertising activities when necessary, and interact and communicate on WeChat Moments regularly every week. Tip 4: For fans with stronger communication ability, you can interact with them privately more often. Tip 5: Add fans to the group added in step B to attract traffic. Before adding people, interact and communicate in the group first and find a topic, especially for groups with high activity, the success rate of adding fans is higher. 4. Build your own official WeChat group Step 1: Clarify the purpose of creating a group and establish group rules and regulations Step 2: Contact official customer service, interact regularly around group topics, and solve problems. Step 3: Develop some opinion leaders to help you develop the group together. Provide material incentives when necessary. 5. Event Planning The activity is carried out once a week to strengthen users' memory habits and facilitate communication and sharing. The following activities are provided as alternatives. When they are carried out, the team will get involved and work hard on the copywriting and H5 effect design. Event gifts: coupons, gift packages (consumption coupons + canvas bags + notepads + advertising shirts, etc.), event prizes, WeChat red envelopes Tips: Activity creativity is crucial, and more effort should be put into the copywriting and presentation form. Later, you can write a separate article to showcase some classic activities. 6. Local public accounts, Weibo, communities, websites and other channels When the activity is being executed, it can be placed on local public accounts, Weibo, communities and other channels, and the effect can be monitored at any time. 4. Brand promotion period: (100,000 seed fans, for three months) 1. Continue the "initial user period" promotion method to steadily obtain daily traffic 2. Local O2O service account or APP cooperation After the initial promotion, a certain number of fans have been accumulated and can be promoted in cooperation with local O2O. 3. Ground promotion We can cooperate with shopping malls, schools, communities and other business circles to plan and promote offline activities. 4. Participate in industry conferences and exhibitions You can participate in some industry conferences and exhibitions, bring the QR code, make a good WeChat marketing plan, communicate with your customers and partners at the exhibitions or conferences, and recommend the WeChat public account. 5. Join an alliance Join local e-commerce enterprise alliances, industry alliances, O2O alliances, etc. to share products and promote the local brand awareness of service accounts. 5. PR (Public Relations) The reason for separating PR is that PR has been preheated since the project was established, and PR needs to be involved in every stage of promotion. In a startup company, a PR needs to have a thorough understanding of the direction of the company at every stage, and then learn to convey a powerful voice to the market, investors, and users. This voice is not a blunt advertisement, but it throws out a topic to make people interested in your story and encourages people to become interested in your product. It is best to make it a hot topic in the industry. |
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