IBM Enterprise Social Solutions: Efficiently Connecting the World

At the CeBIT exhibition, the IBM exhibition area, which occupies almost half of Hall 2, has a unique and creative design that makes every visitor stop and take a look. From a distance, you can see a blue and orange ship hanging in the air in the IBM enterprise social exhibition area. Under the light, it shows a light difference. When you get closer, you will find that the light difference is because the ship is composed of hundreds of small boats hanging in the air.

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IBM Enterprise Social Exhibition Area

The staff of IBM exhibition area said that this design was made by taking Princess Cruises as an example to showcase IBM's enterprise social platform connections. Princess Cruises used IBM connections solution to connect its 18 cruise ships around the world. The internal website established has a publishing system and forums, and employees can exchange information with each other. The greater role is that these 18 cruise ships around the world are located in different countries, and the data collected on each cruise ship can be shared with other cruise ships. For example, which dish tastes good and is popular, other cruise ships can provide this information to the customers of this cruise ship.

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IBM Enterprise Social Exhibition Area Staff

The solution has played a big role in internal social interaction. According to data, it used to take four months for new employees to learn and train, but now it only takes two days, which greatly improves communication efficiency. It is reported that the number of users of IBM Connections, IBM's enterprise social platform, exceeds 50,000.

IBM's social products include not only IBM connections, but also IBM verse, chats, meetings, Docs, mail, etc.

IBM's latest verse was launched in November last year. It can analyze users' usage habits and use them to predict the interactions that users will have with colleagues. For example, it can automatically draft emails based on personal email writing habits; identify the relationship between different people in my daily contacts and myself; and refine words to different degrees and angles based on the relationship, so as to compose emails with the correct tone and caliber.

Jeff Schick, general manager of IBM social solutions, previously said, "We are launching this product from a game-changing perspective, not just to simply improve the functionality of email." Perhaps one day, Microsoft Outlook will be replaced by IBM Verse.

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IBM enterprise social collaboration and mail exhibition area

IBM's Docs can automatically manage company-related documents, classify, select, focus on processing and call them in a unified manner. It can also assist in different degrees of diversion processing for different files, and can also share them with one click, accurately to the person. In this way, there is no need for a dedicated person to manage the files.

Traditional video conferences cannot be compared with on-site meetings in terms of security, fluency, and even communication efficiency. Intelligent IBM meeting makes all of this easy. All employees can communicate online. What's more worth mentioning is that after the meeting, the host can be transferred to another person at any time. After the meeting, the meeting minutes can be automatically generated and uploaded to the cloud to meet the needs of participants who are unable to attend the meeting on time due to work and to keep the meeting minutes on file.

IBM Chats can realize the construction of advanced drawing components. Relevant data is automatically connected by intelligence to generate results and give general analysis conclusions. Complex numbers can be made into related icons and diagrams in an instant, and analysis conclusions from different angles can be given. Different APIs can also be accessed, that is, multiple parties can read data results at the same time and then exchange opinions online.

According to IDC data, the global enterprise social software market will reach $4.5 billion by 2016. Enterprises will increasingly want to integrate or even embed social software into all enterprise applications. The open APIs and functions provided by IBM enable social software to be integrated into enterprise workflows, making enterprise communication more efficient and smooth.

Source: ZDNet