How can junior operators learn from their predecessors and get effective help?
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In every industry and every position, at the initial stage, in addition to your own diligent study and practice, getting help from others is also a very important and common way to accelerate your growth. So for the position of product operation , how should you seek help from others in the early stages to get more effective help? 1. Learn 1. Don’t be shy. It’s okay to ask the wrong question. In fact, this year of being treated as a newcomer is very precious. This year, people are more tolerant of your mistakes and more willing to help you. It is really a blessing especially when the company assigns you a master. Don’t worry if you don’t have a master, everyone around you can be your teacher. 2. Have a strong curiosity. Don’t think that there is any knowledge that is irrelevant to you. It is the early stage of your job and your future career path has not yet been determined. It is always good to have more skills. The more extensive the knowledge you accumulate in the early stage, the more beneficial it will be for you if you want to change jobs later. Especially for those engaged in cross-cutting positions such as product operations , different levels of understanding of product knowledge, technical knowledge, operational knowledge, and even data analysis and testing principles are required. 3. Be humble. It is taboo to be sweet-mouthed and pretend to know something when you don’t. It is not shameful if you don’t know anything because you are a newcomer. Don't take uncertainty for granted. If you develop bad work habits in the early stages, you will suffer for the rest of your life. Be sweet to your colleagues and don’t be stingy in offering help. Most people like newcomers who are diligent and kind. 4. Develop good questioning habits. When asking others questions, show your efforts first. For example, "When I was looking at the data background, I found that I could count the data from various channels such as Baidu and 360. This is really convenient. But I can't figure out how this is done?" The above questions explain the cause and effect of the matter, making it easier for the person answering the question to accurately identify what you want to know. It also shows that you have a spirit of research and have studied the data and thought about this problem yourself. The person who answers will tell you a series of knowledge about channel packages, APK, SDK, etc. For questions like "How do you think I should analyze this *** data?", I often don't know how to answer, because there is no cause and effect, and no thoughts of your own. 5. Observe your colleagues around you and identify the enthusiastic ones. Colleagues have different personalities, some are helpful, some are aloof. You can observe the colleagues around you to see which ones are enthusiastic and capable. Such people are the ones who can help you. For those who are both cool and awesome, you can only rely on luck. 6. Learn to be grateful. Don’t burn your bridges after crossing them . Thank those who have helped you appropriately. For example, if your leader asks you to do something, but you have no idea how to do it and ask other colleagues for help, then when you report the results to your leader, please add your own understanding and thoughts, and also thank the colleague. This is basic courtesy and gratitude. If you turn around and pretend that someone else's wisdom is your own, and the person involved finds out, it's the same as stealing, and they won't help you a second time. There are many ways to express gratitude, such as verbal gratitude, giving honors, treating colleagues to a meal, etc. Just let your colleagues feel your sincerity. 2. Taboo 1. The complete beggars. In some QQ groups, you can often see people who are confused and ask for help from everyone, like "I'm a rookie, my product is about to be launched, my boss asked me to write a cold start plan with zero users, but I don't know anything about it. Can anyone send me one? Thank you very much~". Usually, the response rate for this kind of request for help is extremely low. It’s not that everyone is cold-blooded and unwilling to help newcomers, but most people are disgusted by those who just ask for money. because: 1) Even if there is a ready-made one, it is the result of someone else’s hard work. Why should it be given to you? To write a good and complete plan of this kind will take at least a week's work for a senior operator. A product cold start is an overall plan that integrates a series of tasks, from the discovery and recruitment of seed users , to the layout and construction of initial content, to grayscale testing, user feedback, and early promotion arrangements. Did you know that such an excellent planning proposal can be sold for money? 2) Even if someone is willing to give it to you for free, is it suitable for you? Operations are greatly affected by the real environment. Even if it is a WeChat public account fan -increasing activity, the fan-increasing activity plan must be customized based on the existing fan base, the prize budget, and the nature of the product itself. There is no solution that can be copied directly. Otherwise, how do you think operations make a living? Can’t you just search it on Baidu? 3) Your mentality of wanting to get something for nothing and just copying things without thinking is not conducive to your own growth. What you learn from books is always superficial. One must practice it oneself to truly understand it. This is exactly the truth. If you don’t think through the plan yourself, you won’t know why a certain detail is designed in a certain way, why a certain problem is handled in a certain way, and you still won’t internalize it into your own experience. I will fall into the same pit again next time I encounter it. 4) Please, could you search on Baidu first before asking the question? There are some very basic questions, such as the definition of a term. Can you search it on Baidu first, and then come for help or confirmation if you don’t understand it? You can do this: 1) Write a rough draft of the proposal and ask others to help revise it and make suggestions. This way people will at least think you have thought about it. 2) You break down some of the details in your plan, ask everyone one by one, and throw a bunch of questions at everyone at once, but no one wants to read them. They are not your parents. 3) It is best not to say that you are a complete newbie when asking for help, as this will make it seem very difficult for others to help you. I'd just ignore it. Especially in QQ groups, after all, no one is your master and you have no obligation to guide newcomers. You know, training new people is also a very tiring thing. Even if the master is assigned to guide you, he hopes that you are a smart newbie and don't give people the impression of being stupid from the beginning. 2. Pretending to know something when you don’t actually know it is actually very dangerous, because if you pretend to know something there will be two results: 1) You guessed it. If others think you really understand, of course no one will give you further explanation. Next time you make a mistake, take the blame yourself. 2) You guessed wrong. Others think that this child is not honest, he talks nonsense even though he doesn't understand, and he is not humble or studious at all. You know, even if I want to teach you, my patience is limited. There was once a colleague who came from an offline industry to do online operations. Perhaps because he had been working for many years, he was embarrassed to ask for advice, and he mistakenly understood the PV of a page as the number of users, which made him a laughing stock. 3. Don’t try to use too many clever tricks, especially when you have a master. The person who is assigned by the company to guide you must be better than you, and it is your luck. There are so many people who don’t have a master to guide them. I once had a little girl who was very smart and efficient, but she was also petty. I asked her to handle the feedback about the app in the Umeng backend. After a few days, the feedback stopped. I asked her what happened and she told me that there was no feedback in the backend. I confirmed with her again and again and she said the same thing: she hadn't sent any user feedback reports for 2 days. On the third day, I was furious. I logged into the Umeng backend myself and threw the screenshots of user feedback in her face. Then she started apologizing and saying she logged into the wrong account or something. I just want to say, do you think I'm stupid? Whether things are done well or not is one thing, whether the attitude is good or not is another. When your ability is really limited, study diligently and practically. I would rather have a stupid apprentice than one who fools me. Because not only can you not share my workload, I also have to clean up the mess for your cleverness. Mobile application product promotion service: APP promotion service Qinggua Media information flow The author of this article @啤酒泡is compiled and published by (APP Top Promotion). Please indicate the author information and source when reprinting! |
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