How to become a great operator? I'll give you 2 methods

Great operations all have their own set of methodologies, their own thinking systems, and their logical frameworks are clear.

There are methods and routines, which can be summarized into the following two points.

Isn’t it very simple? As long as everyone is not stupid and follows this method, within 50 years, you will be able to become an awesome operator. Here I promise everyone that if you fail to become an awesome operator by then, you can come to me for trouble.

1. Turning mental activity into muscle memory
2. Build your own logical thinking framework

1. Let mental activities form muscle memory

1. The advantage of muscle memory is that it saves time and effort

What is muscle memory?

When we complete an activity involuntarily without any conscious effort, muscle memory comes into play. For example: when you get up in the morning and put on your clothes, you can button your clothes without thinking about it again after doing it thousands of times. At this time, if a button falls off or something goes wrong while buttoning your clothes, you may realize why you can't go on and then start mental activity again.

After muscle memory is formed, a series of actions can be completed through conditioned reflexes. We learned conditioned reflexes in school. They are behaviors that are not controlled by the brain and are the most worry-free behaviors. For example: football players. When the football rolls to their feet, a good player can easily kick the ball into the goal without thinking. If you were to think and weigh the pros and cons at this time, you would have missed the best opportunity to shoot.

2. Muscle memory requires continuous practice

Once muscle memory is formed, it can greatly improve one's ability level. With such great benefits, why aren’t many people willing to master them?

Because this process is very hard. Everyone has played the game LOL . Have you ever had such a moment? At a critical moment, there is no time to think carefully. You just look back and pull out your weapon, use the ghost knife, and you can't see anything. Just move around, and this set of sharp moves is completed. Practicing games gives people a pleasant feeling, so everyone can practice all kinds of cool and awesome techniques day and night, while practicing livelihood skills is a feeling that makes people live a life worse than death.

Take the muscle memory of football for example. Without great perseverance and endless love for football, who would spend an hour or so every day practicing football? It would be better to spend this time lying on the sofa, drinking some fat house happy water and watching TV series. Without several years or even more than ten years of training, it is impossible to form muscle memory in a very delicate sport like football. So if you say that a boiled chicken can play football well, haha, please be serious.

3. Mental activity can form muscle memory

To give a familiar example, everyone has seen the speed calculation competition programs on TV, where the little kids can give the addition, subtraction, multiplication and division results of numbers with more than ten digits in just minutes. We, the onlookers, were stunned. In such a short time, let alone figuring out the answer, I'm afraid we didn't even finish reading the question. What do you think they relied on to calculate it? The answer is muscle memory. There is almost no need to think too much, because of the hard training in daily life, when you see the question, the answer naturally appears in front of you.

Writing soft articles, making activity plans, data analysis , etc. in operational work can form muscle memory after doing it for a long time. For example: data statistics, what background, how to export data, how to summarize, how to filter, after doing this series of actions dozens of times, I don’t need to use my brain anymore. Every time before I start to analyze, I find that the data has been sorted out. I don’t know if you feel the same way. If not, go and face the wall.

The strongest muscle memory is that after having handled several projects, you are familiar with every aspect of the project. If a problem occurs, you can quickly locate the crux of the problem through muscle memory.

2. Build your own logical thinking framework

1. The logical thinking framework is your top-level design

There is a term called the pyramid principle , which refers to the shape of a company. Just like a pyramid , the design of the top determines the lower structure. Our own logical thinking framework is a bit like an inverted pyramid. The logical thinking framework is the underlying logic of doing things and is the most core and heaviest piece under the iceberg floating on the sea. Icebergs can only be formed because of the underlying logic.

The logical thinking framework is invisible and intangible. It is manifested in the content we produce, the plans we make, and the activities we design. Taking fission activities as an example, we look at the teams in the industry that are good at fission activities. It seems that no matter what project they are managing, they can make it popular on WeChat Moments . When you follow other people's routines and copy them to do things, you find that you can't split at all, and you end up trying to draw a tiger but end up drawing a dog instead.

The reason is very simple. Others are making fission plans under a correct logical thinking framework. Regardless of the form, the underlying logic remains unchanged. We copied only the form, not knowing that there was an underlying logic. The result is predictable.

2. Some people are born with a logical thinking framework

I'm not bragging here. I learned to walk at the age of four, learned to talk at the age of five, and had logical thinking ability at the age of six. This is truly innate. There's no way to change it. When I first started working in game operations , without anyone teaching me, I drew a tree diagram of the game's systems, gameplay, growth, and mall in just one day. When I compared it with the prototype diagram designed by the planner, it was exactly the same. This depends on the individual. Some people are born with the ability to see the essence of things.

People who have this ability may not necessarily know that they have this ability. It's like some people who clearly know a lot but always feel like they know nothing. I don’t know if you are all academic masters, but I am not. A top student once said to us: How come you can’t even answer such a simple question?

It's really frustrating. There are a thousand Hamlets for a thousand readers. The difference is that Hamlet in the eyes of the top student is fuller.

3. Logical thinking framework is more of an acquired skill

What to do if there is no innate advantage?

It's acquired training. In order to develop my logical thinking ability, I once set a record of reading 5 books about logical thinking ability in a week. After reading them, I felt that the sky was so blue, the sea was so deep, and the Milky Way was so big. There is a book called "Thinking Fast and Slow" which mentions System 1 and System 2, which are similar to the muscle muscles I mentioned earlier. You can learn about it.

In addition to reading books, you can also seek advice from industry experts to develop logical thinking skills. If you listen carefully, you will find that the experts will first talk about the outline before the lecture. This outline is the logic of doing things, and the practical operations discussed later are all to enrich this logic, just like building the keel of a ship first, and then building the details. logic

The development of logical thinking and the formation of muscle memory have many similarities. Both require time and practice, and neither is easy to master.

In summary

As long as you can do the above two points, becoming a great operator will be as easy as Zhang Fei eating bean sprouts - a piece of cake. The simpler things are, the harder they are to do. Muscle memory and logical thinking take years to develop . If you don't have the determination to persevere, then you won't be able to become a great operator in 500 years, let alone 50 years.

Source: Tiger Talk Operations