What is a 400 number? What are the numbers starting with 400 for?

The 400 telephone number is a 10-digit number. It is a powerful virtual telephone switchboard designed by telecom operators specifically for enterprises and institutions. All calls to the 400 telephone switchboard are transferred to pre-bound physical telephones (landlines, mobile phones) for answering, thus achieving uniformity and standardization of corporate external publicity. The charges for 400 calls are shared by the enterprise and the users who make the calls. Users do not need to pay long-distance charges. This reflects the enterprise's customer-first service awareness and is also a symbol of the enterprise's reputation and strength. 【WeChat;jimif1】

What is a 400 number? What are the numbers starting with 400 for?

400 telephone numbers not only enhance the corporate image, but also enhance the corporate business philosophy. 400 numbers are simple and easy to remember, and the call charges are shared. It is also an advertisement, and users are more willing to call 400 numbers, which effectively increases the number of calls and communication time, and the advertising effect is improved by more than 30%.

What are the functions of 400 telephone?

Cloud CRM: Each 400 caller customer information and business communication records can be directly saved in the cloud, facilitating the company's collaborative deployment, management and statistical analysis.

Smart call pop-up screen: Every incoming call from a customer will be displayed on the pop-up screen immediately, and the customer's call number, area, history record, and business information will be displayed immediately.

Mobile client: Check call records and data analysis in real time, modify number settings, and keep sales operations under control anytime, anywhere.

Corporate welcome message: Tailor-made for the company, customer calls convey real corporate information to customers, including products, services, culture and greetings, and is the company's voice business card.

IVR voice navigation: Provide customers with convenient telephone consultation guidance, making customers feel that the company is large and standardized, while also improving the work efficiency of various departments of the company.

Customer service employee number broadcast: Before providing manual service to customers, the system automatically broadcasts the customer service employee number. Standardize corporate phone answering behavior and answer calls like banks and telecommunications companies.

One number for multiple lines: supports multiple customers to dial in at the same time to avoid busy lines. The system supports more than 10 people dialing 400 numbers to access the system, saving the company the cost of activating the relay function.

Service rating: Before the call ends, the system automatically invites customers to rate the agent's service by pressing a button; striving to ensure customer satisfaction and provide support for corporate evaluation management.

What is the function of 400 telephone?

Nationally unique number, easy to remember

One 400 number can solve the service access problem of an enterprise to customers across the country. When customers remember the number, they also remember the enterprise.

Significant improvement in corporate image

400 telephone numbers can better demonstrate a company's strength and enhance its corporate image than physical telephone promotions, and the calling efficiency is higher than 30%.

Save more than 40% of enterprise communication costs

The caller and the called party share the call charges, effectively preventing malicious calls. Provide a number of value-added services to improve efficiency and reduce costs.

Avoid losing corporate customers

A 400 number can remain unchanged for life. If a company moves, it only needs to replace the bound physical phone number to avoid losses caused by customers not being able to find the company.

What is the procedure for making a 400 call?

Step 1: Select number and package;

Step 2: Prepare business license, legal person ID card, and bind telephone payment invoice;

Step 3: Sign the real-name authentication agreement and recharge your number;