Zoom fully switches to Oracle Cloud services? AWS says Zoom continues to use AWS services extensively

199IT News, Beijing time, April 29, according to CNBC, the well-known online video conferencing platform Zoom announced today that they have cooperated with Oracle to switch to Oracle Cloud Services. This move bypasses the major cloud leaders Amazon AWS, Alphabet's Google Cloud Platform and Microsoft's Azure platform.

The headline of the PR article sent by Oracle China to the media said that Zoom chose Oracle Cloud Infrastructure to support its core online conference service. However, the scale of the cooperation between the two parties was not announced. According to CNBC, Zoom has already processed millions of conference users on Oracle Cloud Service Platform and transferred about 7 million GB of data to Oracle servers every day.

The article states that with the peak number of daily users exceeding 300 million, Zoom urgently needs to expand its cloud capacity to cope with the rapidly growing user demand. With its advantages in performance, elasticity, reliability and security, Oracle Cloud has won the favor of Zoom. Within a few hours of deployment, Oracle Cloud Infrastructure supported hundreds of thousands of users to participate in Zoom meetings at the same time. After achieving full operation, it now supports millions of users to participate in meetings at the same time. Oracle's second-generation cloud infrastructure will help Zoom continue to provide its customers with the best services, adapt to rapidly evolving needs, and lead the video communications industry.

The article also quoted Zoom CEO Yuan Zheng's point of view, "During this period, our business has experienced the most critical growth in history, which has also tested our service capabilities. After exploring multiple platforms, we believe that Oracle Cloud Infrastructure has played a mainstay role in helping us quickly expand capacity and meet the needs of new users." Zoom CEO Yuan Zheng said, "We chose Oracle Cloud because of its industry-leading security, excellent performance and unparalleled customer support."

AWS China PR responded that the media reports that Zoom has fully switched to Oracle Cloud Services are inaccurate and can easily cause misunderstandings. In fact, Zoom continues to use AWS and has a considerable amount of usage. As of April 27, AWS has released new services and new features in China 100 times this year, showing an accelerating momentum. There were 125 times in 2018, 181 times in 2019, and 100 times in the first four months of 2020.

AWS feedback: A Zoom spokesperson said the company will continue to use AWS and Microsoft Azure and has chosen Oracle to provide increased capacity. She added that working with Oracle is a regular business collaboration, just like working with AWS and Microsoft.

Industry insiders said that a large company like Zoom cannot go all in on one cloud computing service provider, but will have primary and backup clouds. Hybrid multi-cloud is the general trend. It is reasonable for Zoom to choose Oracle this time. But it does not mean that Zoom has fully turned to Oracle cloud services.

Judging from the cooperation between Zoom and Oracle, Zoom is undoubtedly the biggest winner, with its business developing rapidly and diversified choices of cloud computing service providers, and the corresponding costs are likely to decrease.