Since the beginning of the year, the COVID-19 outbreak has spread rapidly and had a huge impact, shaking the entire international community. Although China was hit hardest in January and February 2020, Europe also began to break out in February, and North America joined the fight against the epidemic through large-scale lockdowns, soaring unemployment rates, and self-isolation in March and April. At the time of writing, many countries are reopening after the worst first wave of the epidemic; and the World Health Organization pointed out that the global rise in new cases was the largest in July, with the United States, Brazil, India and South Africa being particularly serious. The COVID-19 pandemic has created a new environment for people, businesses and governments. A new research report released by Strategy Analytics states: Companies have the opportunity to accelerate the shift to e-commerce by expanding existing products and creating new service lines. This acceleration will force companies to revisit or even rebuild their digital strategies to capture new market opportunities and digital customer segments. The rapid spread of the COVID-19 pandemic has prompted companies to review their procedures and processes .
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