How do experienced operators optimize delivery strategies?

How do experienced operators optimize delivery strategies?

Same product, same price, but very different conversion rates and sales performance? To create a hit product, launch and operation are crucial!

By checking the sales of clothing categories on the Luban platform in the past seven days from the DataEye-EDX data platform, we can see that after a men's T-shirt sold 44,778 orders in seven days, a large number of the same style immediately emerged on the Luban platform, and the sales volume surpassed the latter, with sales of 24,724 in three days and an average daily sales of 8,000+.

The same product has the same pricing, the same distribution channels, similar copywriting ideas, and even the slightest difference in landing page design. So how can we grab sales through operational means, and how can we improve product conversion rates through marketing techniques?

1. New plans during the learning period to increase display volume and click-through rate, and operational skills to improve conversion rate

1. Optimize account management

Eliminate the possibility of being restricted : From June to August 2019, there was a limit of 10,000 for a single Luban account. Therefore, when the display volume is abnormal or low, you can check whether the current traffic situation is abnormal. This situation also occurs at some special time points, such as when the Double Eleven traffic is seized by e-commerce platforms such as Taobao and JD.com.

Avoid low bids: When the bid for an ad is low, the impression volume will also be low.

For example, the men's T-shirt with the highest sales volume on the Luban platform in the past 7 days. Many merchants are now selling this product. It is the same product, with the same price of 99 yuan. If there is no obvious difference in the quality of copywriting and materials, merchant A bids 20 yuan and merchant B bids 10 yuan. Then the product exposure of merchant A will definitely be higher than that of merchant B.

Avoid narrow or wrong targeting: Every product has a target user group, and the targeted group needs to be set based on product features and applicability.

For example, the two products with the highest sales on the Luban platform in the past seven days are obviously one T-shirt for male consumers and the other a vest for female consumers. If the targeted audience of men's T-shirts is set to women and the targeted audience of women's vests is set to men, it will definitely be difficult to increase the sales.

Bidding model: According to the test results of Luban, a senior operator, it is sufficient to build CPA and OCPM for the current bidding model.

2. Compare product competition environments

Product prices and product packages: Competition among similar products in the second-tier e-commerce industry is very fierce, so product packages are more common, and there will be certain differences in unit prices.

For example, last year, Luban's hot-selling tooth-cleaning mousse was priced at 69 yuan for 2 pieces, 99 yuan for 4 pieces, and 128 yuan for 6 pieces by merchant A; and 99 yuan for 2 pieces and 138 yuan for 4 pieces by merchant B. It is obvious that Merchant A has obvious advantages in terms of product prices and the range of product package options. On the consumer side, it will be directly reflected in: higher click-through rate, higher conversion rate, and higher signature rate.

Branched products: This item refers to the added value of the product, such as other functions and free products.

For example, for the same toothpaste product, the toothpaste of Merchant A can automatically generate foam (other functions), and comes with mouthwash and toothbrush (free products), etc., then the advantages of Merchant A's products over the products of ordinary merchants are very obvious, and consumers will of course evaluate the value of the product based on these.

3. Optimize creative content

Product selling point extraction: It is crucial to highlight the core selling points of a product. The important features of a product, which are particularly prominent compared to other similar products, need to be highlighted in advertising creativity and copywriting to make your product stand out from many competing products.

Audio and subtitles: When making product video materials, you need to pay attention to the fact that, except for other reasons such as bidding, for video advertisements that are inherently high-exposure or oral presentations or product function demonstrations, it is best to produce materials with a strong style, an intense rhythm, and subtitles for delivery.

Duration, oral announcement, and video ending to guide orders: Videos can be recorded in the same way as TV shopping. The length is generally controlled between 40 seconds and 1 minute. Advertising videos that are too long will have a very low completion rate. A very important point is to add a voice-over to guide the order at the end of the video. For example, in the last 2-3 seconds of the video, specifically state "Click on the details below to make a purchase".

4. Optimize your landing page

Product selling point extraction: The landing page needs to highlight the selling points of the product, because the landing page design is directly related to user conversion.

Fluency: The production of landing pages needs to be guiding and able to guide users to the transaction page to fill in information. Therefore, the production of landing pages needs to pay attention to the user's perception. Ensuring the fluency and guidance of the landing pages is the key.

Differentiation of style and characteristics: Currently, the competition in the second-tier e-commerce industry is very fierce. The competition on the Luban platform is even more intense due to the huge traffic. Therefore, once a hot-selling product is launched, there will be merchants following suit immediately, and soon a large number of "same-style" hot-selling products will appear, such as the women's vest that has been a hot seller recently.

However, the most important thing about chasing products is the time difference. In order to keep up with the popularity of hot products as soon as possible, it is very likely that a large number of homogeneous materials will suddenly appear. Therefore, it is necessary to observe market trends in a timely manner, adjust your own delivery strategy according to market conditions, optimize the landing page, strengthen the selling points and style characteristics of the product, and distinguish it from other competing products in order to improve the conversion rate of the landing page.

2. Operational skills to reduce advertising conversion costs, stimulate plans, and increase conversion rates during the stable and recessionary periods

1. Reduce conversion costs

Lower the bid appropriately: Generally, you can adjust the bid by 5%. For example, if the original bid for a product is 45 yuan, you can reduce it by 2-3 yuan. Appropriate adjustments can reduce conversion costs, but lowering bids too much may lead to the death of the program.

Maintain traffic and set CPA, with a bid of about 120% of the estimated bid: the bid for building CPA can be slightly higher than the previous bid, but the cost is relatively ideal.

2. Improve conversion rate

Place good reviews on top of products : Many consumers are used to judging the value and quality of products based on reviews, so placing good reviews on top can increase conversion rates. You can pin product reviews to the top in the backend of Luban Store. If you have received user reviews in the early stage, you must pin the high-quality reviews to the top. Currently, you can pin up to 3 reviews.

Analyze the prices of your competitors: During the campaign, you can pay proper attention to the pricing and dynamics of your competitors, because the prices of competitors’ products will affect the conversion rate of your own products.

Category II e-commerce users are generally low-consumption users. When setting prices for the same products of the same quality, the price difference will not be too big. If the price of a competitor is significantly lower, then it is possible that there is a certain difference in product quality. In the later launch process, competitors will indeed get priority in quantity, but the sign-in rate may be greatly reduced. Therefore, you can pay attention to the dynamics of your peers and adjust your own strategies to increase conversion rates while ensuring the sign-in rate.

Launch multiple sets of similar creatives: Luban's launch logic is that when launching an advertising creative, the platform has already screened users based on the content, and users with purchasing behavior will be divided into high-quality population groups. Therefore, in the later launch process, more similar creatives with prominent selling points can be launched to stimulate user consumption.

3. Recession stimulus plan to increase conversion rate

Increase the bid appropriately: If today's consumption is much lower or has dropped significantly compared to yesterday's average hourly consumption, you can increase the bid appropriately by 5% of the bid. You can increase the bid multiple times, but not more than 3 times a day, otherwise it will affect the compensation protection.

Modify the delivery position and targeting: For example, if you previously delivered exclusively to Preferred, you can change it to deliver only to TikTok.

The above sharing is for reference of second-category e-commerce placement.

Author: EDX Category II E-commerce Intelligence

Source: EDX Second Category E-Commerce Intelligence

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