Mercedes-Benz S-Class new cars recalled due to internal tie rod risk, official apology rare

Last year alone, Mercedes-Benz was called the "king of recalls" in China with more than 20 recalls. Mercedes-Benz has already launched several recalls at the beginning of this year, and the new S-Class Mercedes-Benz, which has just started to be delivered in overseas markets, is also facing the fate of being recalled.

The brand-new Mercedes-Benz S-Class sedan is known in the industry as "the best car in the world", but it was officially recalled before it was launched in the Chinese market.

Different from the frequent recall incidents in the past, perhaps because the customers of S-Class cars are all successful people with status, Mercedes-Benz made a rare apology this time.

Mercedes-Benz apologized for the recall, saying: "We deeply regret this unplanned incident and hope you will understand."

According to official information, the recall was triggered by the internal tie rod, which was too short and its connection to the steering rack may "not be able to withstand driving pressure permanently", and may even cause serious steering problems and lead to accidents.

Globally, 1,400 new Mercedes-Benz S-Class sedans may be affected by the recall. "We urge owners to make an appointment at their local Mercedes-Benz 4S store to have the inner tie rod checked by dealer technicians and replaced free of charge if necessary."

The new generation of Mercedes-Benz S-Class sedans will soon be delivered in North America. The entry-level model S500 4MATIC Luxury Line is priced at US$109,800, which is US$15,550 more expensive than the previous generation.

The new Mercedes-Benz S-Class will soon be launched in the Chinese market, and detailed information and prices will be announced on January 27.

As a winner of Toutiao's Qingyun Plan and Baijiahao's Bai+ Plan, the 2019 Baidu Digital Author of the Year, the Baijiahao's Most Popular Author in the Technology Field, the 2019 Sogou Technology and Culture Author, and the 2021 Baijiahao Quarterly Influential Creator, he has won many awards, including the 2013 Sohu Best Industry Media Person, the 2015 China New Media Entrepreneurship Competition Beijing Third Place, the 2015 Guangmang Experience Award, the 2015 China New Media Entrepreneurship Competition Finals Third Place, and the 2018 Baidu Dynamic Annual Powerful Celebrity.