Zuckerberg Q&A: Why do you force us to install Facebook Messenger?

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Although FB holds Q&A events for the CEO every week, this is the first time it has been held for users. Facebook Chief Operating Officer Sheryl Sandberg and other management team members accompanied Zuckerberg to participate in this Q&A.

Why are you forcing us to install Facebook Messenger?

“First of all, I admit that asking all users to install a new app is indeed an unreasonable request. However, we do this for a better user experience. The role of IM is indeed crucial. Every app should provide a core experience.”

What's your favorite feature that was developed and then shelved?

There are many features that Zuckerberg thought would work well, but when they came out, they were not satisfactory, and he would immediately cut them. For example, in 2013, Facebook received a lot of complaints about the information flow, and users felt that the design was too outdated. Later, Facebook released a new version of the information flow, and people still didn't like it.

The problem was that Facebook designed the feature using large internal monitors instead of the small screens used by ordinary users. As a result, people could only see one post at a time on their monitors. The version was only sent to a small number of people for internal testing and was later abandoned by the company.

When will our Facebook fan page be back?

Zuckerberg explained this problem from two aspects. On the one hand, the more content generated by friends means more information is crowded together. And Facebook's algorithm will only recommend the best content to you.

"On the other hand, our goal is to create the world's perfect personalized newspaper for people." In short, if you want your Facebook homepage to be displayed in more people's news feeds, you have to publish more exciting content.

Does The Social Network accurately portray you?

"Well, this movie is interesting. But the fact is that writing code to build a product is actually a boring process." Zuckerberg also said that the filmmakers also did a lot of research on details. For example, the office space was well restored, but other things were not so accurate. "They also concocted some plots that I found very hurtful."

Do you have any programs to serve young people in starting their own businesses?

Yes. FB Start program.

Is Facebook going to dominate the mobile Internet industry?

There are still 4.5 billion people in the world who cannot access the Internet. Facebook has a responsibility to continue to promote the development of the Internet. Its Internet.org project was established to promote the Internet in underdeveloped areas. In some areas, there is still no mobile Internet industry, and Facebook can connect people's mobile phones to the Internet.

Is Facebook uncool now? Is it experiencing information overload?

"Facebook's goal has never been to be cool or trendy." Zuckerberg's goal is to enable people to have reliable communication and connect with each other, whether through text, photos or videos, this purpose has not changed.

As for information overload, Facebook's news feed algorithm will block out irrelevant content and prioritize the content you care about. Facebook will continue to optimize this feature.

Why do you wear the same shirt every day?

Sheryl told the audience that Mark actually has many of the same shirts.

Zuckerberg said that it is too tiring to make decisions about what to eat and what to wear all the time. "Spending energy on trivial things does not produce any value." If Mark had to decide what to wear every day, he would have no time to think about Facebook.

How do you keep yourself passionate about running Facebook?

"You have to be sure that what you're doing is important." Of course, working with people who also really know what they're doing is also a source of passion.

What do you think about maintaining diversity in the tech community?

"This is not about recruitment, it's everyone's business." He said that a diverse team will improve efficiency. He also mentioned that there are still too few women in the technology industry, and more efforts are needed to make more women interested in computer science.

Why should Facebook get involved in the fight against Ebola?

Zuckerberg said, "We are at a critical moment. If we can control its spread, then we can prevent it from becoming the next global epidemic. He said it is not the biggest cause of death yet. However, we are at a rare moment to prevent Ebola from becoming the next HIV."

What do you think about engineers volunteering?

Facebook encourages engineers to be more involved in society. Communicating with outsiders is as important as self-learning. There is no company-level volunteer program, and they all participate in it as individuals.

What was your secret weapon for overcoming obstacles when you founded this company?

"You have to remind yourself to focus and not be distracted by external things. But the outside world will still distract you. After all, I am just an ordinary person." What really helped me get through the difficult times was the team around me. You need to find a reliable team. "Don't think of yourself as a superman."

Well, Zuckerberg is still only human. That's good to know.