What happened to college entrance examination candidates who missed the opportunity to fill in their application forms due to system crash? What is the specific situation?

What happened to college entrance examination candidates who missed the opportunity to fill in their application forms due to system crash? What is the specific situation? What should the child do?

According to netizens, on July 27, in the last hour of filling out the college entrance examination application form, the college entrance examination application system in Shaanxi Province crashed. As a result, many candidates were unable to submit their applications in time, resulting in the failure of the application form. The students' parents called the education departments at all levels many times but received no response. It is understood that many candidates and netizens have reported this issue on the Internet.