How long does it take for the * on the itinerary card to disappear? How can I apply for adjustment? How long does it take for new cities to appear?

The itinerary code with an asterisk means that there are places you have visited or passed through directly below the green arrow on your communication big data itinerary card. The travel card analyzes mobile phone signaling and call record data, which is obtained by the operator through the base station location of the user’s mobile phone number. So, how long does it take for the * on the itinerary card to disappear, and how do I apply for adjustment? How long does it take for new cities to appear?

1. How long does it take for the * on the itinerary card to disappear? How can I apply for adjustment?

There are two ways for the asterisk on the itinerary card to disappear.

1. It disappears on its own after 14 days. This time limit is measured in the user's own time and has nothing to do with the risk area. If the asterisk still exists on the itinerary card after 14 days, you can call the communication service provider of the itinerary card to make adjustments.

(2) After the risk level of the risk area is adjusted to low risk, the asterisk will disappear automatically.

2. How long will it take for the new city marked with an * to appear on the itinerary card?

The asterisk mark will change according to the epidemic prevention department's identification of medium- and high-risk areas in each city, and will be updated according to the latest information released by the local health commissions. There will be a certain time difference in data updates, and synchronization is usually completed within 24 hours.

If any disputes arise, it is recommended that you communicate with the relevant epidemic prevention department and determine your itinerary based on your personal travel tickets, accommodation receipts, community certificates, etc.

3. Can I travel with the itinerary card*?

For itinerary cards with asterisks, you need to confirm whether you have ever been to medium- or high-risk areas. For people who have been to medium- and high-risk areas, control and management will be implemented in accordance with the relevant prevention and control policies of their place of residence. During the centralized observation period, you should strictly abide by the management regulations of the centralized observation point, cooperate with nucleic acid testing and health monitoring, and avoid cross infection. Those who do not meet the conditions for home observation shall be subject to centralized observation. During the period of home observation, you should strictly abide by the relevant requirements for home observation, take good care of your family, and stay at home.

4. Will the itinerary card* be quarantined?

A user with an asterisk on his/her itinerary card does not necessarily mean he/she will be quarantined. It depends on the specific situation. If the user has been to a medium- or high-risk area, he/she will be quarantined. If the user has not been to a medium- or high-risk area, he/she will not need to be quarantined.

For example, from the perspective of administrative division, area A belongs to city B, and big data capture shows that area A is a medium-risk or high-risk area. Currently, except for area A, other areas in City B are all low-risk areas. An asterisk is marked after the travel code for City B, and it is further stated that there are medium-risk or high-risk areas in City B. This does not mean that the user has actually visited these medium- and high-risk areas.

If it is necessary to go out, you need to explain the situation to the destination prevention and control office and other relevant departments in advance, understand the local epidemic prevention and control requirements, and cooperate with local work arrangements.

In general, the asterisk * on the itinerary card has nothing to do with the user’s personal health status. It only serves as a reminder of cities containing medium- and high-risk areas to facilitate management personnel to check, and does not mean that the user has actually visited these medium- and high-risk areas.