How to operate the Douyin store’s limited sales and user order reminder function?

As some merchants on Douyin are worried about the epidemic, problems such as slow logistics delivery and lack of delivery at the end in important conference areas will affect the store experience points, thereby affecting the front-end exposure traffic. Therefore, some merchants will set such areas to restricted sales.

For orders where the delivery address is in the epidemic area and the merchant is unable to deliver the goods on time due to force majeure, the Douyin platform will automatically exempt the penalty without the merchant reporting. However, some merchants will still set regional sales restrictions and lose trading opportunities.

1. Functional Description

When too many users' orders are blocked due to regional sales restrictions set by merchants, the system will remind merchants and guide them to rationally configure restricted sales areas, especially to maintain epidemic areas exempted by the platform as saleable areas to avoid order transaction losses.

2. Instruction Manual

1. Operation path

Doudian Backstage-Order-Order Management-Shipment Management-Logistics Tools-Freight Template

2. Adjustment of restricted sales areas

Search for the corresponding limited sale template

Click "Edit"

Click "Edit Region"

3. Can be sold in exempted areas

For orders where the delivery address is in an exempted area and the merchant is unable to deliver the goods on time due to force majeure, the platform will automatically exempt the penalty without the merchant having to report it. It is recommended that merchants maintain sales in the exempted area to avoid transaction losses.

Note: The addresses labeled "Partially Exempt" have both exempted addresses and non-exempt addresses at the next level.

Log in to the store backend - products on the left - product creation - then manually select the category illustration to edit the details and title - submit the product for listing. This operation is feasible.

Xiaodou's product distribution assistant can greatly improve the efficiency of product distribution and allow the store to enter normal operation in a short period of time.